Associate (Oxnard, CA Store)

Job Description

Job Description

TruConnect is looking for a motivated full-time Associate. We are seeking talented sales professionals who are passionate about making money and advancing their careers.

You will help customers select and purchase a wide variety of wireless communication devices and accessories. This is a great opportunity to join a growing company where your career goals can be established, achieved, and celebrated.

Job Duties :

• Perform face-to-face quality sales at various field locations, and the retail store
• Understand and be compliant with government programs, such as California Lifeline and Affordable Connectivity Program (ACP)
• Generate sales by offering wireless prepaid products, upgraded handset offers, data top-up, and special promotional offers.
• Provide professional and friendly customer service to existing customers and assist in troubleshooting handset issues or answering general questions
• Process top-up payments, devices, and accessory purchases
• Follow proper cash handling procedures and accurate cash reporting
• Available to work flexible hours including evenings, weekends, and holidays
• Help maintain presentable field set-ups by displaying all products
• Assist in keeping track of physical inventory and providing daily reports of sales activity
• Achieve and exceed monthly individual sales goals
• Complete special projects and perform other duties as assigned by manager
• Handle and resolve customer service issues
• Other duties as assigned
• MUST BE AVAILABLE TO WORK WEEKENDS

Required Qualifications :

Education Level : High School Diploma, GED

1 - 2 years of face-to-face customer service

Basic computer knowledge and basic knowledge of using a tablet

Dependable transportation

Excellent communication skills (verbal and written)

Preferred Qualifications :

1 - 2 years' sales experience

Fully Bilingual (Spanish / English)

Telecommunications background

Works well under pressure within a competitive team environment

Retail, sales or other customer service-related experiences

Physical Job Demands :

Primarily work outdoor / field locations

Ability to stand / sit for long periods of time

Ability to travel to field locations assigned.

Ability to set-up and transport field sales materials : table / tent / posters / inventory / etc.

Work outdoors for special events

Must be able to type on a computer keyboard or tablet

Must be able to lift / move 30 pounds

Must be able to drive a vehicle

Must be able to stand for long periods

Benefits :

401(k)

401(k) matching

Medical insurance, including PPO & HSA

Dental insurance

Vision insurance

Flexible Spending Account(s)

Free Life & Long-Term Disability Insurance

Free Identity Theft Protection & Travel Assistance

Access to corporate discount program

Flexible schedule

Paid time off (sick, bereavement, and Flex PTO)

Parental leave