Hospitality Manager
The Hospitality Manager is responsible for overseeing the daily operations of the restaurant, ensuring high standards of service, and maintaining a positive and productive work environment. This role requires strong leadership skills, a deep understanding of hospitality operations, and the ability to manage a team effectively.
Key responsibilities include :
- Supervising and training staff to ensure excellent customer service and operational efficiency.
- Managing inventory and ordering supplies to maintain stock levels.
- Developing and implementing operational procedures to enhance service quality and efficiency.
- Coordinating with kitchen staff to ensure timely and accurate food service.
- Handling customer complaints and resolving issues promptly to maintain customer satisfaction.
- Monitoring and analyzing sales data to identify trends and opportunities for improvement.
- Ensuring compliance with health and safety regulations and maintaining a clean and safe environment.
Requirements :
Proven experience in a similar management role within the hospitality industry.Strong leadership and team management skills.Excellent communication and interpersonal skills.Ability to work under pressure and manage multiple tasks simultaneously.Knowledge of food safety and health regulations.