Appointment Scheduler

Job Description

Job Description

McGrath Honda of Elgin

Elgin, IL.

Scheduling Coordinator - Service Department

We are seeking Service Business Development employees at McGrath Honda of Elgin to join our team! With rapid growth of our service department there is a need for a Scheduling Coordinator to help assist in scheduling and managing customer's service appointments.

Essential Duties : (other duties may be assigned)

• Deliver high levels of customer service
• Understanding of new software
• Track and evaluate progress through reports
• Create and maintain customer account database
• Data reporting and analysis of customer service history
• Maintaining high volume of inbound customer traffic flow
• Professional follow up
• Create service appointments both over the phone & in person