Job Description
Job Description
Description :
TFE Properties, LLC is recruiting a full-time Assistance Property Manager with prior leasing experience and a strong closing record to lease apartments and be a customer service representative at our residential communities located in Somerville, New Jersey.
Duties and Responsibilities
Reports to : Property Manager
General Duties :
- Lease apartments at highest effective rent possible while maintaining a high degree of customer satisfaction.
- Qualifying, determining needs preferences, and provide features and benefits to prospective residents.
- Possess the ability to sell qualities of community over the phone and be able to obtain appointments for the prospective resident to visit the property.
- Follow all company and leasing guidelines in the sales process.
- Maintain a courteous and helpful attitude to residents, potential residents and vendors.
- Respond to resident requests in a prompt and courteous manner.
- Understand and work within the guidelines of all federal and state laws regarding Fair Housing and multi-family housing; OSHA, Workers’ Compensation, and Federal Wage and Hour Act.
Compensation and Benefits include :
This position offers a starting rate that ranges from $45k to $55k annually depending on qualifications and experience.Full time employees will have the opportunity to earn paid time-off and join the company's health, dental, vision, and retirement plans (once qualified)Requirements :
Primary Responsibilities :
Answer incoming phone calls in a pleasant and courteous manner.Oversee guided tours of housing units and common areas.Understand company policies and procedures and convey them to current and potential residents.Understanding of all related leasing documents and the ability to accurately complete them in a timely manner.Maintain accurate resident files and a well-organized workspace.Enter walk-in traffic, phone-call traffic, leases and related information into the Yardi system daily.Track and accurately record traffic sources for all phone calls and walk-in traffic.Qualify all potential residents by following qualification guidelines of our company.Process applications and forward to Property Manager for approval process within 24 hours.Assist new residents in the move-in process including but not limited to obtaining signature of all lease documents and move in inspection requirements.Inspect all move in units prior to scheduled move in to ensure there are no outstanding defects.Aid in resident retention programs through contribution and development of programs and resident functions.Market the community to local businesses, real estate companies and locators.Physically visit competitive properties on a monthly basis and report finding to the Property Manager and in the form of a Market Survey.The candidate must be well organized, self-motivated, and adaptable to changing situations. Candidate must possess ability to work as a team to reach occupancy and renewal goals. Must have good oral and written communication skills. Knowledge of Microsoft Excel and Word are required, Yardi knowledge a plus. Valid driver license required. Position requires weekends and flexibility with the 40-hour work week.