life insurance, vision insurance, parental leave, paid time off, 401(k)
Pay : $16.50
In addition to base pay, Pack Members in this role may receive tips from guests. Tips vary by shift and location and are not guaranteed. Recent averages reported for this position have ranged from $2-$4 per hour.
At Great Wolf, the Food and Beverage Attendant is responsible for positive guest interactions while taking orders, serving, and handling transactions in a friendly and efficient manner at various quick service restaurants and food outlets throughout the lodge!
Join our Pack :
A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
Great Perks : Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentivesLearn While You Earn : Gain access to Great Wolf University for on-the-job training, functional, and leadership trainingPrioritize Your Well-BeingWe offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
Celebrate Your Uniqueness : Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.Responsibilities :
Communicates with guests to take food and beverage ordersPrepares customer food and beverage ordersProvides outstanding customer service and engage in suggestive sellingMaintains equipment, performs preventative maintenance, troubleshoots breakdowns and / or calls for repairsAssists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricingPerforms cash-handling functions, including point-of-sale (POS) system, registers, and daily reportingEnsures F&B outlet adheres to the highest standards of cleanliness, presentation, and serviceEnsures the daily operation of the retail outlet adheres to operating procedure guidelinesAssists in other food outlets as neededBasic Qualifications & Skills
Some High School education or equivalentFlexibility regarding scheduling based on business demandsExperience utilizing basic math skills with ability to add, subtract multiply and divideProven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and proceduresSuccessful completion of a criminal background and drug screen.Prior experience utilizing restaurant equipment and sanitation standardsAbility to multi-task and prioritize a variety of tasks with minimal directionPrevious experience with cash transactions and Point of Sale systemsProven teamwork skillsPhysical Requirements
Ability to lift up to 20 lbs.Able to sit and / or stand for long periods of timeGreat Wolf is an Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
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