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Consumer Support Representative

Consumer Support Representative

VirtualVocationsCedar Rapids, Iowa, United States
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A company is looking for a Consumer Support Representative.

Key Responsibilities

Enhance consumer experiences through effective communication and support

Ensure timely responses to consumer inquiries and maintain accurate documentation

Meet or exceed established KPIs for tickets and quality scores

Required Qualifications

High School Diploma or GED; Some College preferred

Experience with digital navigation and technology

Ability to handle change and manage multiple responsibilities

Background check required

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Support Representative • Cedar Rapids, Iowa, United States

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