Audio Visual Technician - Hilton Norfolk The Main Job at Gold Key PHR in Norfolk

Overview

The Audio Visual Technician sets up all audio visual production needs for property events in accordance with the BEO details, property standards, and client requests. The Audio Visual Technician maintains a clean and organized workspace, ensures accurate and efficient setup of AV needs, and performs safe setup procedures to deliver quality services to guests. The successful Audio Visual Technician will effectively set up the assigned event, produce products consistent with quality standards, communicate additional requests or changes to the Banquet Captain, and demonstrate exemplary attendance.

Responsibilities

Responsibilities of Gold Key|PHR hourly Associates :

• Know your job. Complete job skills training, possess a clear understanding of property standards, listen attentively during pre-shift briefings, and ask for clarification of assignments and expectations. Apply experience and training to accomplish tasks.
• Be on time. Follow attendance guidelines, report to work punctually, be in uniform, and adhere to clock-in and clock-out procedures.
• Be on stage. Be friendly, approachable, and willing to assist. Follow personal appearance standards, be well-groomed, in uniform, and practice good personal hygiene.
• Serve. Conduct yourself professionally and collaboratively with guests and fellow associates, aligning with the company’s service culture, “The Keys to Making it Right.”
• Work smart. Understand shift needs, utilize resources properly, complete all assignments methodically and promptly, and pay attention to details.
• Use your tools. Use approved tools and checklists to complete tasks.
• Measure Up. Produce work that meets departmental standards in volume and quality. Meet goals and measures as defined by department leadership.
• Respect the space. Keep your work area clean and organized. Report deficiencies promptly to your supervisor.
• Be safe. Report unsafe conditions, practices, and security violations according to company policy.
• Support the Team. Cooperate with colleagues and supervisors to foster a positive work environment. Support team efforts professionally and constructively.
• Other duties as assigned.

Associate Responsibilities specific for this role and Department :

Qualifications

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