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Logistics Operations Engineer
Logistics Operations EngineerKNAPP North America • Oakland, CA, US
Logistics Operations Engineer

Logistics Operations Engineer

KNAPP North America • Oakland, CA, US
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At KNAPP, we "Make Complexity Simple" by offering intelligent solutions for digitizing and automating production, distribution, last mile, and retail stores. We partner with customers to maximize value within their supply chains, leveraging software, AI, and robotics to disrupt the logistics automation industry for leaders in grocery, healthcare, retail, e-commerce, apparel, and manufacturing.

Located just north of Atlanta in Kennesaw, GA, KNAPP is a global company with over 7,200 employees across 50+ countries. We focus on automated solutions for Warehouse Management Systems (WMS) and Warehouse Control Systems (WCS) for B2B and B2C clients. We are privately held, with 7% of revenue reinvested in R&D, ensuring a vibrant future. Visit www.knapp.com for more information.

What You Will Do

Essential Functions and Responsibilities :

  • Oversee WMS and WCS software functionality in a warehouse environment.
  • Identify and resolve issues within WMS and WCS applications.
  • Monitor system hardware and software independently.
  • Identify and resolve mechanical issues.
  • Install software on Windows workstations and laptops.
  • Support warehouse operations logistically.
  • Generate management reports for clients.

System Stability and Efficiency :

  • Analyze system performance and operational issues.
  • Improve operational processes and throughput.
  • Lead troubleshooting procedures, including incident, problem, and change management.
  • Assess operational priorities and ensure system uptime.
  • Support and enhance software solutions, including commissioning activities and customer training.

    • Additional Responsibilities :

  • Maintain deep understanding of the system hardware and software.
  • Respond promptly to incidents and questions.
  • Assist with on-site training and problem analysis.
  • Manage release processes and share updates on new features.

    • Qualifications

  • Proficiency in software applications and SQL.
  • Technical knowledge of Linux, Windows 10, Windows Server, Oracle, Java, and C++.
  • Understanding of hardware, networking, and mechanical systems.
  • Experience in software commissioning is advantageous.
  • Ability to work independently and as part of a team.
  • Basic software development knowledge and proficiency in Microsoft Office.

    • What You Will Receive

  • Competitive industry salary.
  • Comprehensive benefits including health, dental, vision, life insurance, FSA, disability, and more.
  • 401(k) with employer match.
  • Paid vacation and holidays, profit sharing, parental leave, and other perks.

    • KNAPP is an equal opportunity employer committed to a diverse and inclusive workplace. Due to the position's safety-sensitive nature, employment is contingent upon passing drug screening and adherence to a drug-free workplace policy.

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