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Training & Development Specialist

Training & Development Specialist

Milton CATSyracuse, NY, United States
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Training & Development Specialist

Job Locations

US-NY-Syracuse

ID

2025-5842

Category

Other

Type

FT Non-Union (FTN)

Overview

We are seeking a dynamic and experienced Training and Development Specialist to lead and support both employee and customer learning initiatives across our Milton Rents NY organization. This role is critical in ensuring our workforce and external clients are equipped with the knowledge, skills, and certifications necessary to operate heavy construction equipment safely and efficiently, while also fostering professional growth, operational excellence, and customer satisfaction.

Salary range : $75k-$90k bonus potential

Benefits

Competitive salary.

  • Comprehensive health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Supportive and collaborative work environment.

Responsibilities

Assist with Texada Training - provide company system ERP training for new and existing employees

  • Design, develop, and deliver training programs for equipment operation, safety compliance, customer service, and product knowledge enhancement for both internal employees and external customers.
  • Conduct needs assessments to identify skill gaps and training requirements across departments and customer segments.
  • Coordinate onboarding programs for new hires, including safety orientation and equipment handling protocols.
  • Facilitate customer training sessions , including hands-on equipment demonstrations, safety briefings, and operational best practices.
  • Maintain training records and ensure compliance with OSHA, DOT, and other regulatory standards for both internal and external training activities.
  • Collaborate with subject matter experts to create technical training materials, manuals, and customer-facing guides.
  • Evaluate training effectiveness through assessments, feedback, and performance metrics.
  • Stay current with industry trends, safety regulations, and best practices in adult learning and customer education.
  • Qualifications

  • College degree or equivalent work experience preferred.
  • 3+ years of experience in training and development, preferably in construction, equipment rental, or industrial sectors.
  • Experience delivering training to external clients or customers is highly desirable.
  • Strong understanding of safety standards and regulatory compliance (OSHA, ANSI, etc.).
  • Excellent presentation, facilitation, and communication skills.
  • Experience with e-learning platforms and instructional design tools.
  • Ability to travel to branch locations, customer sites, and job sites as needed.
  • Valid driver's license.
  • Familiarity with heavy equipment types and operational procedures.
  • Bilingual (English / Spanish) a plus.
  • Experience in customer service or client-facing roles.
  • Physical Requirements

  • Regular use of the telephone and email for communication.
  • Ability to sit, stand, walk, drive, and talk for extended periods.
  • Must be able to lift up to 50 lbs.
  • This job description is not intended to be all-inclusive. Your supervisor may request and assign similar duties.

    Resumes that are mailed, emailed or hand-delivered to Milton Rents or any employee will not be considered. You must apply online. Background checks and drug testing are required as part of our pre-employment process.

    Milton Rents is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO / AA employer. Milton Rents is a Drug-Free workplace.

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