IT Field Service Technician - CC

Field Service Technician / Desktop Support :

• Must have printer / POS experience.
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
• Responsible for performing on-site servicing and repair of major OEM laptops, desktops, POS, and printers.
• Familiarity of POS (Point of Sales) systems for Retail stores (Windows based registers).
• Break / Fix at component level– Desktops; Laptops; printers.
• Documents, maintains, upgrades or replaces hardware and software systems.
• Imaging and image recovery.
• Provides technical support in activities associated with the identification, prioritization and resolution of reported problems..
• Install / Re-install various software packages and updates.
• Activities include recognition, research, isolation, resolution, and follow-up.
• Must have a clean driving record – No open tickets or warrants – No major violations.
• Must have an active driver’s license.
• Must have own vehicle – Mileage / Parking / Tolls are reimburse.