Automotive Claims Adjuster

A company is looking for an Automotive Extended Warranty - Claims Adjuster II.

Key Responsibilities :

Deliver engaging and professional service on phone inquiries regarding claim processing and coverage

Authorize claims and manage a high volume of inbound calls

Process and complete all paperwork according to established procedures

Required Qualifications :

Minimum of 1 year experience using "StoneEagle" menu and administration software

At least 2 years of experience in an automotive service environment as an Automotive Technician or Service Writer / Advisor

Experience with various modern computer systems and software applications

Demonstrated experience in resolving conflict and ensuring customer satisfaction

Minimum of a high school diploma; some college education preferred