Entry Level Sales & Customer Support Representative

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We are a sales firm that provides Sales Support around the Fresno area. We are seeking someone articulate, bright, and detailed-oriented for our Entry Level Sales & Customer Support Representative role! Our Entry Level Sales & Customer Support Representative will train directly with our group of leaders to learn all entry-level duties and everyday responsibilities.

Our Entry Level Sales & Customer Support Representatives do an incredible job at providing direct support to our local businesses. The company's mission is to have our Entry Level Sales & Customer Support Representative increase service awareness for our top telecommunication clients. This Entry Level Sales & Customer Support Representative will provide immediate customer assistance such as service assessments, education on the client and their products offered, and processes necessary sales orders.

Entry Level Sales & Customer Support Representative Duties :

• Reach out directly to potential customers and businesses and qualify to see if they are interested in our services available to them
• Prepare applications and forms for customers to ensure efficient customer tracking and accurate data management on orders
• Support the Sales team by completing comprehensive, thorough, and accurate reports.
• Take initiative to resolve escalations or objections from customers, effectively communicating our value and mission.
• Represent the company professionally when working with business partners
• Provide courteous and efficient service to all customers
• Collaborate with team members and cross-functional teams, actively participating in meetings and training sessions.