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Box Office Assistant (Part-time)

Box Office Assistant (Part-time)

Collin CollegePlano, TX, US
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Box Office And Marketing Administrative Support

Provide administrative support for the manager of box office and marketing; assist with event ticketing, reservations, logistics, and patron services.

Essential Duties and Responsibilities :

  • Build performance event information in Cougar Connect and in ticket portal
  • Build online volunteer usher signup spots for performance events; send link to faculty directors
  • Organize and prepare Box Office supplies for performance events (reserved seat signs, lanyards for student ushers, flashlights, no food / drink signs, direction signs, etc.)
  • Assist at Fine Arts performance events (work with student ushers, greet patrons, hand out programs, seat patrons)
  • Assist with cash and credit transactions; balance and reconcile for each performance
  • Ensure that ticket reservations, exchanges, refunds, and house counts are accurately documented
  • Coordinate with performance directors, house or stage managers before, during and after events to ensure event runs smoothly and successfully for performers, patrons, and instructors
  • Assist with scheduling Box Office student assistants' work shifts at lobby desk and for ushering at performance events
  • Assist with responding to Box Office voicemail and email messages in a timely manner
  • Maintain division bulletin boards for Fine Arts events ensure that posted materials are accurate and current; change board borders each semester
  • Assist with designing, printing, and posting Fine Arts marketing materials and signs
  • Assist with updating and maintaining notices, brochures, training guides, and other documents, including contact data provided by Fine Arts programs for outreach / promotion of their events to area schools and individuals; send email messages as requested.
  • Inventory supplies needed for Fine Arts receptions as assigned
  • Assist with Box Office presence at campus fairs to promote Fine Arts events and course offerings

Supplemental Functions :

  • Perform other duties as assigned.
  • Perform all duties to maintain all standards in accordance with college policies, procedures and Core Values.
  • Knowledge, Skills and Abilities :

  • Intermediate Microsoft Office knowledge
  • Good knowledge of bookkeeping / accounting
  • Knowledge of department / division policies, procedures and programs, as well as policies and procedures of outside agencies with whom the department / division interacts
  • Knowledge of department / division systems
  • Knowledge of department / division specific equipment and supplies
  • May require knowledge of adviser menu for issuing degree audits
  • Good organizational skills
  • Excellent proofreading skills
  • Creativity
  • Excellent interpersonal relationship skills
  • Collaboration skills
  • Flexibility
  • Customer Service skills
  • Problem solving skills
  • Conflict management skills
  • Ability to interact with staff, Board, donors, students, faculty, vendors, and / or Department Chairs
  • Ability to multi-task
  • Ability to be self-motivated and meet deadlines under pressure
  • Ability to operate, understand, and prepare reports using department-specific software and systems
  • Ability to maintain department information accurately
  • Ability to pay close attention to detail
  • Ability to maintain confidentiality
  • Ability to effectively utilize advanced computer software applications and peripherals
  • Ability to plan and execute various aspects of programs
  • Physical Demands, Working Conditions and Physical Effort : Sedentary Work
  • Requirements :

    Associate degree from an accredited institution and two (2) years of administrative office experience.

    Preferred : Experience in the visual or performing arts. Equivalency Language : High school / GED and 4 years of administrative office experience.

  • This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.
  • Required & Preferred Qualifications (if applicable) : The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt / non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.

  • This is a Security Sensitive position. Therefore candidates will be subject to a criminal background check.
  • Compensation Type : Hourly

    Employment Type : Part time

    Compensation : $18.01 Hourly

    For any employment questions, please contact HR at (972) 985-3783 or send an email to employment@collin.edu.

    Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.

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