Optical Technician

Job Description

Job Description

At Complete Family Eye Care, we’re dedicated to delivering exceptional eye care in a welcoming and professional environment. Our team is passionate about helping patients see better and feel better—every single day. We’re currently seeking an Optical Technician to join our growing team and play a vital role in our patient experience. As an Optical Technician, you’ll be the link between our optometrists and patients. Your role will be to ensure that every individual receives the highest quality of care, service, and support throughout their optical journey. We kindly invite those with prior experience as an Optical Technician to apply for this opportunity.   Responsibilities

Conduct preliminary vision tests such as :

Visual acuity testing (distance and near)

Autorefraction and keratometry

Measuring intraocular pressure

Visual field screening

Depth perception, color vision, and pupil response testing

Document patient medical and ocular history accurately

Welcome and prepare patients for eye exams

Clearly explain each step of the testing process

Provide post-exam guidance , including :

Instructions for dilation or contact lens trials

Overview of prescribed treatments or referrals

Assist optometrists during eye exams or minor procedures

Prepare and sanitize equipment and exam rooms between patients

Manage patient flow to ensure efficient scheduling

Accurately enter data into Electronic Health Records (EHR) and maintain HIPAA compliance

Update insurance and billing information as needed

Schedule appointments and follow-up visits

Required Skills

• Minimum 1–2 years of experience working as an optometric technician or in a similar eye care clinical setting

Proficiency with pre-testing equipment

Experience with Electronic Health Records (EHR) systems (Revolution EHR)

Familiarity with optical terminology , lens materials, and frame types

Ability to perform and interpret basic visual field tests

Ability to explain clinical procedures clearly and compassionately

Professional and respectful demeanor in patient interactions

Comfort working with pediatric, geriatric, and special needs patients

Accurate and timely data entry and chart documentation

Ability to manage clinical flow efficiently and anticipate doctor needs

Understanding of insurance verification and eligibility basics (vision vs. medical)

Capable of scheduling and confirming appointments and maintaining clinical logs

Excellent attention to detail

Ability to work independently and in a team setting

Calm under pressure; can multitask in a fast-paced office