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Chief Experience Officer- (Executive Director)
Chief Experience Officer- (Executive Director)Chapters Living of Buford • Buford, GA, US
Chief Experience Officer- (Executive Director)

Chief Experience Officer- (Executive Director)

Chapters Living of Buford • Buford, GA, US
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Job Description

Job Description

Description : Responsibilities :

  • Ensure the efficient and effective day-to-day operations of the community.
  • Provide visionary leadership to the community, setting and implementing strategic goals and objectives.
  • Uphold high standards of resident care, working closely with the care team to provide and promote the health, safety, and well-being of residents.
  • Oversee hiring, orientation, ongoing training, coaching, and mentorship to community leaders and associates.
  • Ensure compliance with all federal, state, and local regulations.
  • Foster effective communication and collaboration with associates, residents, families, and physicians.
  • Manage budgets and financial performance to ensure the community's financial success.
  • Develop and maintain relationships with local healthcare providers and other community resources.

Requirements :

Licensure / Certification Requirements :

  • Nursing Home Administrator License required in Georgia
  • Requirements :

  • Minimum of 3 years leadership experience in a healthcare setting, preferably in assisted living, skilled nursing, or a related field is required.
  • Strong strategic thinking and planning skills, with the ability to translate ideas into actionable plans.
  • Excellent communication, interpersonal, and relationship-building skills.
  • Demonstrated ability to work collaboratively and cross-functionally with various teams and stakeholders.
  • Experience with data analysis, customer feedback, and customer experience metrics.
  • Passion for delivering exceptional experiences to customers and a commitment to excellence.
  • Ability to think creatively, innovatively, and outside the box to drive results.
  • Our Commitment to You – Executive Benefits at Chapters Living :

  • Medical, Dental, and Vision Insurance
  • Employer-Paid Life Insurance
  • Flexible Spending Accounts (FSA / HSA / Dependent Care)
  • Employee Assistance Program (EAP) when enrolled in medical plan
  • Generous Paid Time Off Package
  • Bonus & Incentive Opportunities
  • Benefits start the first of the month following your hire date!
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