POSITION SUMMARY
High Voltage Maintenance is
currently seeking an experienced Operations individual with some
Sales background to manage our Boston territory. This Service
Center Manager will provide business, managerial, and technical
direction to our technicians and customers while developing and
growing the service center. HVM is an electrical engineering and
testing company providing comprehensive testing, maintenance, and
engineering services to a variety of industries including
utilities, data centers, renewable energy, commercial and
industrial industries.
RESPONSIBILITIES
Responsible
for the sales, profit, and quality of the area operation.
Make regular sales calls on existing major
accounts and establish contact with new accounts.
Provide proposals or service contracts for
HVM’s services and repair work.
Review
and sign contracts consistent with Limits of Authority.
Work with the Region Director, Regional Sales
Manager and Marketing Services to promote new business.
Develop Area Profit Plan using local
committee and periodically review plan to ensure that Service
Center work is on track.
Hold periodic
regular management committee meetings to promote effective
communication and review business progress.
Work with staff to develop weekly invoicing and monthly Status
Reports.
Review and audit field jobs.
Responsible for the general supervision,
safety and technical training of Field Engineers and Technicians.
Coordinate technical training for field
personnel and assist with career development.
Review and recommend field technical procedures and procedure
changes.
Develop and review proposals, and
review reports of field engineers.
Coordinate
and schedule work for our technicians with
customers.
QUALIFICATIONS
Minimum
five years same or similar work experience in the Industrial
Service Industry.
Requires a high degree of
communication, supervisory, organizational, and good management
skills.
Communicate effectively, writing and
verbally, with clients, peers, subordinates, and management.
Strong computer skills including editing,
formatting, and using templates in Microsoft Word, use of Internet
for standards / products / manufacturer research and operation of
computer-controlled test equipment.
Willing
to do some overnight travel to cover field region and attend
company meetings.
Regularly required to sit,
stand, walk, use hands and fingers, talk, and hear. Required to sit
and work at computer. Specific vision abilities required by this
job include close vision and the ability to adjust focus.
Valid Driver’s License with clean driving
record.
EDUCATION AND CERTIFICATIONS
Four-year
degree or graduate of Electrical Technical School or Military
equivalent, BSEE / BSEET preferred.
TRAVEL TIME
REQUIRED
The successful candidate will embrace Vertiv’s Core Principals
& Behaviors to help execute our Strategic Priorities.
OUR CORE
PRINCIPALS : Safety. Integrity. Respect.
Teamwork. Diversity & Inclusion.
OUR STRATEGIC
PRIORITIES
Customer Focus
Operational
Excellence
High-Performance Culture
Innovation
Financial
Strength
OUR BEHAVIORS
Own It
Act With Urgency
Foster a Customer-First
Mindset
Think Big and
Execute
Lead by Example
Drive Continuous
Improvement
Learn and Seek
Out Development
At Vertiv, we’re on a mission to empower the people that will power
the future. From a simple swipe to life-changing medicines, from
push notifications to generative AI. We design, manufacture, and
service the products and solutions that keep the world connected.
With $6.9 billion in revenue, a strong customer base and global
reach spanning nearly 70 countries, we are uniquely positioned to
deliver greater value to our customers and create new opportunities
for our people.
Vertiv
is an Equal Opportunity / Affirmative Action employer.
We promote equal opportunities for all with respect to
hiring, terms of employment, mobility, training, compensation, and
occupational health, without discrimination as to age, race, color,
religion, creed, sex, pregnancy status (including childbirth,
breastfeeding, or related medical conditions), marital status,
sexual orientation, gender identity / expression (including
transgender status or sexual stereotypes), genetic information,
citizenship status, national origin, protected veteran status,
political affiliation, or disability. If you have a disability and
are having difficulty accessing or using this website to apply for
a position, you can request help by sending an email
to help.join@vertivco.com
more about this role, please visit the company’s career page
located on Vertiv.com / Careers
Work Authorization
No calls or
agencies please. Vertiv will only employ those who are legally
authorized to work in the United States. This is not a position for
which sponsorship will be provided. Individuals with temporary
visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need
sponsorship for work authorization now or in the future, are not
eligible for hire.
#HVM
#LI-HR1
Service Center Manager • Boston, MA, Suffolk County, MA; Massachusetts, United States