Practice Leader ( Union Square San Francisco )Mindful Health Solutions • San Francisco, CA, US
Practice Leader ( Union Square San Francisco )
Mindful Health Solutions • San Francisco, CA, US
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job_description.job_card.job_descriptionLead day-to-day operations for the Union Square clinic while providing oversight and strategic guidance to additional initiatives. Direct in-office and remote telemedicine workflows, ensuring efficiency, compliance, and a seamless patient journey across all sites. Drive operational alignment, standardizing best practices and ensuring consistent service quality. Recruit, coach, and develop high-performing clinical support and front office teams; inspire a culture of accountability, innovation, and empathy. Provide ongoing feedback, conduct performance evaluations, and lead improvement initiatives with a focus on ownership and growth. Ensure adequate coverage and cross-training across sites to maintain uninterrupted service. Collaborate closely with the Regional Medical Director and Director of Regional Operations, recognizing this partnership as essential to achieving operational and clinical excellence Partner with the Training Department and Medical Leadership to design systems and processes that support the successful launch of new modalities and programs. Champion a Patients First mindset, ensuring every interaction reflects empathy, professionalism, and personalized care. Build and maintain strong relationships with referring providers, community partners, and internal stakeholders. Promote problem-solving, rapid follow-up, and a proactive approach to patient needs. Oversee accurate and compliant management of medical records, clinic logs, and controlled substance inventory. Monitor KPIs and clinic reports to assess performance against goals; recommend operational innovations to enhance efficiency and patient satisfaction. Partner with leadership to pilot new initiatives, technologies, and service enhancements. 5+ years of multi-unit or multi-site leadership experience, preferably in healthcare or a high-touch service industry. Proven ability to lead diverse teams and cultivate a collaborative, high-performance culture. Strong operational, financial, and strategic acumen with the ability to execute both vision and detail. Exceptional communication, presentation, and interpersonal skills. Advanced problem-solving skills and comfort navigating fast paced, evolving environments. Commitment to ongoing personal and professional growth, including completion of company-sponsored certifications for TMS and Esketamine administration within 3 months of hire. Empathy – We listen deeply, care genuinely, and treat everyone with compassion. Ownership – We take responsibility for our actions, outcomes, and continuous improvement. Growth Mindset – We embrace learning, adaptability, and feedback to evolve personally and organizationally. Innovation – We seek and implement forward-thinking solutions to improve patient care. Excellence – We deliver the highest standard of care, service, and professionalism. Collaboration – We work together across roles, disciplines, and locations to achieve shared success.
Job Description
Job Description
Description :
Practice Leader - Multi-Unit Operations
Location : Union Square, San Francisco
About the Role
We are seeking an accomplished, hands-on Multi-Unit Practice Leader to oversee and elevate the daily operations of our flagship Union Square clinic and provide strategic leadership across additional modalities. This is a high-impact role for a leader who thrives on balancing operational excellence with a deep commitment to patient care.
As a player-coach , you will model and embed our core values; Empathy, Ownership, Growth Mindset, Innovation, Excellence, and Collaboration , while guiding clinic teams to deliver exceptional patient experiences. You will be both a strategic partner to senior leadership and an inspiring presence on the clinic floor, fostering trust and accountability at every level.
This role combines operational mastery, talent development, and cross-functional collaboration to ensure each department delivers a consistent, high-quality, patient-centered experience.
Benefits
- Company-paid training and certification in Transcranial Magnetic Stimulation (TMS) and Esketamine administration
- Stable, daytime schedule, no early mornings, no late nights
- 7 paid holidays + 1 Float Holiday annually
- Competitive Paid Time Off (PTO) program
- Comprehensive employee benefits for full-time team members
- Opportunities for leadership development and multi-unit growth impact
Key Responsibilities
Operational Leadership & Excellence
Team Development & Collaboration
Patient Experience & Community Engagement
Compliance, Financials & Innovation
Requirements :
Preferred Qualifications
Pay Range : $ 90,000 to $ 120,000
This reflects the anticipated base salary range based on current market data. Final compensation will be determined by skills, experience, and other job-related factors. Bonus eligibility and other incentives may apply.
About Us
Mindful Health Solutions is a leading outpatient psychiatry group redefining mental health care through advanced, evidence-based treatments. We specialize in Transcranial Magnetic Stimulation (TMS), Esketamine, and Ketamine Infusion therapy—innovative solutions for treatment-resistant depression and other mental health conditions.
We are guided by six core values :
Our clinics are designed to provide a modern, relaxed, and people-centered experience for patients, practitioners, and employees alike.
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