PRN Patient Associate - Onsite based in West Palm Beach, FL - MUST BE FLUENT IN ARABIC

Job Description

Provides coordination and administrative support for all aspects of patient care, including building relationships with patients, problem solving in partnership with leadership and ensuring all medical information is available to patients throughout their experience.

Responsibilities

• Coordinate all aspects of patient care including but not limited to :
• Scheduling clinic appointments, surgeries, imaging studies and other internal and external providers as needed.
• Obtaining patient prescription orders and refills.
• Assisting with durable medical equipment and prosthetics.
• Responding to patient inquiries in a timely manner (within 24 hours) and updating shared documents accordingly.
• Working closely with the clinical and finance team to ensure patient receives all information necessary to proceed with treatment.
• Serve as the patient family liaison during appointments, surgeries and consultations, including services such as interpretation, coordinating transportation and providing information for local housing options.
• Accurately collects and enters all necessary patient information including but not limited to :
• Letters of medical necessity from medical providers
• Insurance verification
• Cost estimates from finance
• Media consents
• Support strategic institute initiatives to improve patient care including but not limited to : research, patient education, relationship building, etc.
• Other duties as assigned.

Qualifications

Tenet Healthcare complies with federal, state, and / or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

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Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.