Director of Benefits Compliance
The Director of Benefit Compliance plays a critical role in supporting MJ's clients by navigating the complex landscape of employee benefits regulations. This role serves as a trusted expert and advisor on ERISA, ACA, HIPAA, and other applicable compliance matters, offering proactive guidance, creating tools and resources, and supporting MJ teams in delivering an exceptional client experience. The Director of Benefit Compliance ensures MJ remains at the forefront of healthcare compliance by monitoring regulatory changes, educating internal stakeholders and clients, and developing scalable compliance processes and tools.
Client Compliance Support & Consulting
- Serve as the subject matter expert on benefit compliance topics, including ERISA, ACA, HIPAA, COBRA, Section 125, and other federal / state regulations.
- Provide proactive guidance and day-to-day support to clients on a wide range of compliance questions.
- Assist with compliance reviews and audits, offering actionable insights and support.
- Partner with clients and vendors to support ACA reporting, RxDC, PCORI filings, and non-discrimination testing.
Compliance Documentation & Tools
Coordinate essential compliance documents with vendor partners including :Compliance Notice PacketsCustom client forms (e.g., affidavits, certifications)Wrap DocumentsSection 125 / POP Plan DocumentsSupport client agreement processes including Business Associate Agreements (BAAs), Compensation Disclosure Statements (CDS), Service Fee Agreements (SFAs), and Non-Disclosure Agreements (NDAs).Track timelines for required document restatements or updates.Education & Communication
Monitor impactful legislation and regulatory changes, and translate updates into client- and team-friendly resources.Develop and deliver compliance education through :Monthly public webinarsTargeted email alerts and newslettersInternal training sessions and team briefingsWork with the Employee Benefits Communication team to create templates and guidance materials for clients to use during Open Enrollment or throughout the year.Work with the Marketing & Communications team to coordinate, facilitate, (and possibly present) compliance webinars for clients and prospects.Internal & External Collaboration
Partner closely with MJ's client service teams to ensure seamless compliance integration in client support.Collaborate with leadership and cross-functional departments to improve compliance offerings.Represent MJ in client meetings, vendor discussions, and public forums as a compliance thought leader.Assist in evaluating new products, services, or processes for regulatory risk and compliance alignment.Leadership & Team Development
Lead and mentor members of the compliance team, fostering professional growth and skill development.Delegate work effectively while maintaining quality and ensuring deadlines are met.Establish performance expectations, provide regular feedback, and conduct goal-setting conversations with team members.Promote a culture of continuous learning, collaboration, and client service excellence.Partner with People + Culture to support hiring, onboarding, and career development initiatives for compliance team members.Competencies Required
Subject Matter Expertise : Brings deep understanding of employee benefit regulations and applies this knowledge confidently in client and team support.Manages Complexity : Effectively interprets and responds to evolving laws, competing demands, and multifaceted compliance scenarios.Communicates Effectively : Clearly explains complex regulatory concepts to clients, internal teams, and through written materials and webinars.Customer Focus : Delivers a proactive, client-centered approach to compliance guidance and support.Develops Talent : Leads, coaches, and builds capability within the compliance team to ensure consistent service delivery and growth.Optimizes Work Processes : Improves the efficiency and scalability of compliance workflows, tools, and documentation.Outcomes & Measures of Success
Elevated Compliance Support and Client Satisfaction : Delivers accurate, proactive compliance support that builds trust and reduces risk. Success is measured by positive client feedback and fewer compliance-related issues.Scalable, High-Quality Compliance Tools and Resources : Creates and maintains standardized resources and workflows. Success is seen in consistent delivery, increased internal adoption, and faster turnaround times.Development of a High-Performing Compliance Team : Builds a high-performing, knowledgeable compliance team. Success is reflected in team growth, engagement, and reliable support for clients.Education
Bachelor's Degree in the field of Compensation & Benefits, Human Resources, Business Administration, Finance, or Healthcare AdministrationMaster's in Human Resources, Public Health, Healthcare Law, or Business Administration preferredKnowledge & Experience
710+ years of progressive experience in employee benefits, healthcare compliance, or legal / regulatory rolesExperience supporting self-funded and fully insured health plansDemonstrated experience interpreting and applying federal and state regulations (e.g., ERISA, ACA, HIPAA, COBRA, MHPAEA) to benefit administration.Proven client-facing experience in a consultative or advisory capacityExperience managing or mentoring compliance, benefits, or HR teamsFamiliarity with vendor partnerships related to ACA reporting, RxDC, non-discrimination testing, or HIPAA toolsPrevious experience creating or overseeing compliance documentation and workflows (e.g., Wrap Docs, 125 plans, BAAs)Technical Functions
Interpret and apply regulations such as ERISA, ACA, HIPAA, COBRA, and Section 125 to client benefit plansCoordinate creation of compliance documents and agreements with vendor partners, including Wrap Docs, 125 plans, BAAs, and NDAsOversee client compliance processes such as 5500 filings, PCORI fees, ACA reporting, and RxDC submissionsConduct compliance reviews, manage non-discrimination testing, and support remediation effortsCommunicate regulatory updates and guidance through written alerts, webinars, and client meetingsCollaborate with vendors and internal teams to implement compliance tools, dashboards, and reporting processesMaintain scalable compliance resources and ensure consistent client delivery across teamsPhysical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting, talking, hearing, seeing, standing, walking, stooping, lifting (25 pounds), grasping, reaching, pushing, pulling, repetitive hand and arm motion, and fine finger manipulation in the use of a computer.