Sr Encompass Administrator

Sr Encompass Administrator at CIBC summary :

The Sr Encompass Administrator customizes and manages the Encompass loan origination system to align with organizational processes and ensure compliance. Responsibilities include user management, software upgrades, automation scripting, troubleshooting, integration with secondary market investors, and collaboration across departments. The role requires technical expertise in Encompass configuration, workflow automation, and strong coordination skills to support business efficiencies in a banking environment.

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

Key Responsibilities

System Configuration

• Customize and configure Encompass settings, fields, forms, and business rules to align with organizational processes and compliance requirements.
• Manage and implement workflow changes, templates, and reporting tools.
• Maintain a log of system enhancement requests and research new partner integrations.
• Conduct efficiency reviews of the current system to identify improvement opportunities.

User Management

Integration with Secondary Market Investors

Software Upgrades & Maintenance

Automation & Scripting

Troubleshooting and Support

Compliance & Security

Collaboration & Support

Vendor Management

Capacity Planning

Qualifications

CONDUCT & CULTURE RISK

Our CIBC risk culture is based on employees striving to exceed the expectations of ourselves and our leadership's identification and mitigation of risks in their daily responsibilities, not just in quarterly or annual monitoring / assessments. We all are accountable for managing risk.

As an employee of CIBC the incumbent must conduct themselves (and foster an environment for others) in a manner consistent with our strong risk culture. This includes :

AUTHORITIES / DECISION RIGHTS

WORKING CONDITIONS

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $120,000.00 - $140,000.00 for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee's needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

What you need to know

Job Location

IL-70 W Madison St, 10th Fl

Employment Type

Regular

Weekly Hours

40

Skills

Analytical Thinking, Application Production Support, Brokerage Services, Business Requirements, Identifying Opportunities, Impact Analysis, Implementation Planning, IT Operations Support, Technical Knowledge, Work Collaboratively

Keywords :

Encompass administration, loan origination system, workflow automation, system configuration, user management, software upgrades, mortgage compliance, technical support, mortgage lending, process optimization