STORE MANAGER

Store Manager Summary

To deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can by supervising the store and leaving the customer so satisfied that no competitor is an acceptable alternative.

Store Manager : What I Do, How I Do It, and Why I Do It

As a Store Manager, this is what I do :

• Store Operations I direct and am responsible for whole store operations including department readiness, staffing, supervision, marketing plan execution, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools.
• Replenishment & Inventory Procedures I direct and am responsible for replenishment and inventory processes including ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use and inventory preparation.
• Merchandising & Sales Floor Standards I direct and am responsible for merchandising and sales floor standards including proper stocking, rotation, signing, setting and maintaining displays, sampling and overall department procedures.
• Fresh Food Preparation & Production I direct and am responsible for fresh food preparation and production including maintaining food safety standards, food preparation and production requirements and maintaining service counters.
• Front End Operations I direct and am responsible for front end operations by ensuring the daily schedule is being followed, and front end management is monitoring the flow of customers, opening registers as applicable, managing breaks and lunches, appropriately using supplies and following closing procedures.
• Risk Management / Avoidance I set strategy and am responsible for my store's execution of all employee, customer and equipment safety programs, standards and training requirements. I proactively manage and monitor my facilities potential risk liability and take immediate action to avoid any negative consequences that may occur at this location and / or the company.
• Adaptability I am able to adjust myself readily to different conditions. I demonstrate flexibility in the workplace and remain comfortable with change and transition.
• Coaching / Mentoring I am a people builder by bringing out the best in people. I recognize and try to unleash the full potential of others by providing the needed resources, coaching, experiences, and other support. I provide others the opportunity to take risk and learn from their mistakes. My actions show that I believe that people development is second only to good financial results.
• Conflict Resolution I facilitate the resolution of conflict between others under my supervision. I seek to understand others' viewpoints and effectively balance the competing priorities of different parties. I gain agreement between myself, others, and third parties.
• Problem Solving I clearly define issues upfront and then use critical thinking skills and logic to effectively maintain answers to questions through a conscious and organized manner.
• Providing Direction I set clearly defined direction and establish clear priorities. I ensure roles within the team are clear and that individuals know what is expected of them. I clearly assign responsibilities for tasks and decisions.
• Safety / Quality Orientation I consistently produce and emphasize the need to produce high quality products and services while being aware of the issues and following procedures that affect personal safety and the safety of others.

As a Store Manager, this is how I do it :

As a Store Manager, this is why I do it :

Position Requirements :