Customer Success Manager

A company is looking for a Customer Success Manager who will support customer success and generate growth in a remote position.

Key Responsibilities

Provide exceptional customer support and resolve issues in a timely manner

Manage the post-sale lifecycle and maintain the entire customer relationship

Identify upselling opportunities and develop strategies for adoption growth

Required Qualifications

2-3 years of experience in B2B customer success or marketing, preferably in tech or healthcare

Curiosity and willingness to understand customer needs

Knowledge of healthcare purchasing is preferred

Experience using a CRM and proficiency in Excel

Ability to work remotely and engage constructively with colleagues