Selling Assistant, CHANEL

Selling Assistant, Women's Ready-To-Wear

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Streetthe crossroads of fashionis a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience.

The Selling Assistant, Women's Ready-To-Wear leads with a focus on customer service and relationship-building, embodying Bergdorf Goodman's values of Excellence, Imagination & Graciousness. Thriving in a fast-paced luxury environment, this role supports the department in high-class personalized customer experiences and essential operational support to our Sellers.

Key Responsibilities

• Remain active and visible on the sales floor, providing a welcoming presence and greeting clients
• Assist Sales Associates with inbound interselling by offering product knowledge and on-the-floor support
• Build strong working relationships with associates across all departments
• Organize appointment scheduling and manage client interactions to ensure a seamless experience
• Maintain and update client information to nurture lasting relationships
• Process transactions accurately and efficiently at the POS
• Handle post-appointment follow-up, including order tracking, alterations coordination, and sending thank-you notes
• Support digital selling initiatives and contribute to enhancing the team's social media presence
• Help organize exclusive gifting programs and special experiences for top clients
• Ensure all unsold merchandise is properly returned to stock
• Maintain the cleanliness and presentation of fitting rooms, coordinating with housekeeping and maintenance as needed
• Support inventory management, including reconciliation and stock accuracy
• Help maintain merchandise protection standards and overall floor organization
• Communicate effectively with peers, leadership, and high-level clientele
• Demonstrate strong attention to detail and the ability to manage multiple priorities simultaneously
• Exhibit excellent organizational skills and ensure timely follow-up on tasks
• Stay up to date with POS systems and client management tools to optimize workflow
• Perform additional tasks and assignments as needed to support business operations

Qualifications

Inclusive Benefits

Bergdorf Goodman is committed to creating a diverse and inclusive workplace. We are proud to be an equal opportunity employer and consider all qualified applicants regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected status. If you need a reasonable accommodation during the recruitment process, please contact us at ApplicantSupport@NeimanMarcus.com.