Mobile Crisis Specialist

Position Title : Mobile Crisis Specialist

FLSA Classification : Non-Exempt

Location : Community

Position Type : Full-Time

Reports to : COPE Team Lead

Hours : Monday-Friday 10pm-6 : 30am

Summary :

This position promotes the mission, vision, values, and strategic plan of Neighborhood Service Organization and helps to achieve the strategic goals and objectives of the unit. The Crisis Specialist will engage and assess members experiencing a mental health or substance use crisis. The Mobile Crisis Specialist will assess each member face to face to determine the appropriate level of care.

Responsibilities :

• Complete face to face Pre-Admission Review (PAR) screening to determine appropriate level of care for adults experiencing a behavioral health crisis, considering least restrictive environment.
• Communicate with diversion resources such as Crisis stabilization units and Partial Hospitalization Programs.
• Coordinate level of care disposition with hospital staff such as Nurse / Social Worker.
• Ongoing interaction with COPE team leads and COPE dispatch with PAR outcomes.
• Complete assigned Pre-Admission Review within required time limits.
• Formulate pre-liminary DSM-V diagnosis
• Identify issues that may exist regarding safety (personal and environmental), suicide risk, natural supports, and community involvement
• Obtain information for coordination of care, including primary care physician, past treatment episodes, emergency and significant support persons, court, and school related contacts
• Utilize motivational interviewing and or other engagement / communication tools and techniques to motivate consumers and their family / significant others to trust and participate in the COPE service.
• Utilize knowledge of the community's behavioral health services networks to assist consumers in obtaining services that suit his / her individual medical, psychiatric and social support needs
• Ensure participants are informed of support and emergency services available
• Demonstrate ability to observe, evaluate, accurately document and report facts.
• Coordinate appointments with COPE programs / services, as applicable such as intensive crisis stabilization appointments.
• Ensure transportation is arranged for consumers, as needed, to community-based supportive, adjunctive services.
• Consult with psychiatrist or nurse upon the identification of a non-emergent medical condition

Ongoing Professional Skills

Additional Skills : In addition to documented educational training, the Mobile Crisis Specialist shall have provided direct treatment services to adults in a behavioral health inpatient or outpatient setting for not less than 12 months, of which at least 6 months' time was spent working with adults with co-occurring disorders.

Candidate Requirements :

Neighborhood Service Organization is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.