Measure Tech (Part-Time) - Round Rock, TX

The Home Depot Measure Technician

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose

The Measure Technician (In-Home Advisor) works independently in a traveling field role in support of The Home Depot's Field Services Organization. The Measure Technician's role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. This position is responsible for performing in-home measure appointments, including creating, maintaining, and improving customer relationships while interacting with customers daily. This position supports sales, product inquiry, taking in-home measurements, and coordinating installations within the Measurement Services center Field Services Organization. This position is responsible for providing a positive customer experience, through accurate measurements, calculations, quote review and presentation. This associate primarily travels to appointments and conducts work within a pre-defined geographical area, but also may provide services support to company locations. All actions are completed with company issued devices. This position focuses on achieving various services goals, including customer service, measure accuracy and timeliness, and sales productivity. The Measure Technician reports directly to the Assistant Market Manager.

Key Responsibilities :

• Complete daily routes for pre-assigned measure appointments as efficiently and accurately as possible.
• Cooperate with Associates, Supervisors, and Managers to complete all other work activities as assigned.
• Follow all policies, procedures, and adhere to work schedule.
• Ask customers open ended questions and listen to responses about their projects and product needs. Describe features and benefits of merchandise as well as steps involved in completing projects. Demonstrate product and services knowledge in answering customer questions. Identify opportunities to engage customers in other services programs.

Direct Manager / Direct Reports

This position typically reports to the Assistant Market Manager. This position has up to 0 direct reports.

Travel Requirements

Travel between locations required.

Physical Requirements

Must continuously stand or walk or regularly requires lifting / handling / carrying material or equipment of moderate weight (8-20 pounds).

Working Conditions

Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.

Minimum Qualifications

Preferred Qualifications

Minimum Education

Preferred Education

Minimum Years of Work Experience

Preferred Years of Work Experience

Minimum Leadership Experience

Preferred Leadership Experience

Certifications

Competencies