Director of Social Services Req-4791

Job Description

Job Description

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.

Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.

Our family shelters are safe, welcoming spaces where families can stay temporarily while they work toward long-term stability. Program staff provide compassionate support, life-enhancing services, and community-based resources to help empower each family. Together, we guide families on their journey back to independence and into permanent housing.

RESPONSIBILITIES

• Oversee all program components, including staff orientation, training and development : client assessment, service plan development and progress : relationships with other community-based organizations; and components specific to the site and population
• Ensure all departments meet contractual goals and reporting requirements
• Monitor program progress and submit all required reports to funding sources, including government and private sources
• Submit an internal progress report to the Residence Director and / or Executive Director on a monthly basis. Or more frequently as required
• Prepare proposals for development, expansion and continuation of programs in coordination with Residence Director
• Hold monthly individual supervision meetings with staff and group meetings as necessary
• Monitor staff performance, including performing case reviews and structured observations
• Participate in, and encourage staff to become involved in agency events
• Oversee all areas of social services (case management, client navigator, social workers, and recreation) ensuring uniform quality of services and compliance with regulatory agencies.
• Intervene in major crisis with clients, staff and agencies, ensuring well-being and compliance with laws and government regulations.
• Implement goals for relocating the maximum number of homeless migrant families to appropriate permanent housing.
• Prepare social services statistics and reports for performance analysis and program planning.
• Formulate and implement social services policies and procedures.
• Perform additional duties as assigned by Residence Director

Evaluation Categories :

Administrative :

Oversight of Client and Staff Targets :

QUALIFICATIONS

PHYSICAL REQUIREMENTS

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org.

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