Talent.com
Inside Sales

Inside Sales

LamonsJoliet, IL, US
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Job Description

Job Description

Job Summary

Develops customer service objectives to meet customer expectations for products, services, and long-term partnerships, and assists in directing sales and business functions for their dedicated branch and other branches.

Job Duties and Responsibilities

  • Manages price structures and discounts in Salesforce consistent with account volumes, operating income goals, and customer assignments.
  • Interfaces with outside sales, customers, and branch staff to discuss open orders, inventory, pricing, availability, and delivery of products.
  • Communicates any changes on open orders and potential new orders to the Manufacturing, Inside Sales, and Outside Sales teams.
  • Participates in resolving customer concerns and follows-up to ensure customer satisfaction.
  • Develops and manage daily pricing strategy to work with sales personnel in administering contracts, project bids, and MRO agreements.
  • Stays informed of new markets, products, services, warranties, competition, regulations, and other general information related to current sales trends.
  • Reviews new sales leads & bids and reports results to Inside Sales Manager or Branch Manager.
  • Communicates customer sales, concerns, and requirements to Outside Sales team.
  • Consults with engineering and quality staff on regulation requirements or design changes.
  • Prices all RFQ opportunities.
  • Coordinates all purchased products with vendors and purchasing department.
  • Performs other related duties as assigned.

Skills

  • Strong understanding of business ethics.
  • Ability to learn all Lamons’ and competing products.
  • Knowledge of competitive landscape.
  • Ability to learn production processes and flow of product.
  • Conflict resolution and problem-solving skills.
  • Strong verbal and written communication skills.
  • Basic knowledge in math conversions and measurements for product dimensions.

    • Education

  • Required : High school diploma, GED or equivalent.
  • Preferred : Bachelor’s degree in Marketing, Sales, Business, or related field.

    • Work Experience

  • Required : 3 years of previous Sales or Customer Service experience.
  • Preferred : 2 years’ experience as an Inside Sales Representative in the Petro-Chemical, PVF, Renewable, Distribution, or Manufacturing industry.

    • Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 15 pounds at times

    • Compensation & Benefits

  • Compensation Range $50,000 - $57,000 / yearly plus quarterly bonus (based on experience in the industry, product knowledge, work experience, and skills)
  • PTO - Vacation and Sick Time
  • 11 Paid Holidays
  • Medical, Dental, and Vision
  • 401K with Match

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    Inside Sales • Joliet, IL, US