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Lead Business Analyst
Lead Business AnalystSystems Plus, Inc. • Arlington, VA, US
Lead Business Analyst

Lead Business Analyst

Systems Plus, Inc. • Arlington, VA, US
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Got the Government Contractor Blues? Looking for a company that cares and goes beyond just filling another contract billet? Well, look no further! Experience this family-oriented company that takes pride in you and will help you grow where your passions lie. Holding many Defense & Federal government contracts around the globe, with Systems Plus, you have the opportunity to take on new and evolving challenges, aim beyond what you think you are capable of, and work in collaborative, dynamic, and high-tempo environments.

Our employees are our most valued asset, and we invest in our people because we are in it for the long term. We are committed to your success and well-being and offer competitive benefits packages, salaries, bonus / award programs, and a high potential for professional growth and job opportunities worldwide.

Systems Plus is the company for you! Experience the difference, and let's talk about your future at Systems Plus today.

Position Title

Lead Business Analyst

Position Type

Full Time, On-Site

Position Location

Arlington, VA (Must reside in DC / MD / VA)

Daily Responsibilities

  • Provides vital monitoring and analysis of the eLearning program.
  • Ensure quality and offer timely recommendations for improvements to products and processes.
  • Monitor resource assignments and allocation across the program.
  • Serve as a vital link between business objectives and educational technology by supporting the team in several areas, which include but are not limited to documenting and communicating results of completed work, providing data analysis, responding to data calls, evaluating current practices, researching current industry trends, and gathering requirements for future work.
  • At the direction of the government staff, analyze the current state to help chart a path to the desired future state.
  • Monitor the Business Analyst section for workload.
  • Recommend Business Analysts for projects based on skills and abilities.
  • Identify common issues among different projects.
  • Propose new strategies as appropriate.
  • Monitor eLearning programs and related analytics.
  • Monitor product quality across the program and escalate concerns to ensure high-quality outcomes.
  • Provide timely recommendations to government staff on course improvements and process improvements.
  • Monitor resource assignments, utilization, and performance.
  • Evaluate business processes and develop / implement improvement strategies.
  • Stay up to date on the latest project process methodologies, educational solutions, and IT advancements to modernize processes and products.
  • Apply web analytics to analyze student interactions in online learning activities.
  • Conduct ad hoc analyses to investigate ongoing or operational issues.
  • Conduct benchmarking studies and studies of industry trends.
  • Gather data from multiple sources, reconcile conflicts, and distill information to the appropriate level.
  • Gather and analyze requirements.
  • Work with technical staff and stakeholders to align solutions to business requirements.
  • Document program activities and projects, maintain records of that information, and communicate those results in various forms (reports, data sheets, etc.) to support management needs.
  • Communicate findings and insights to cross-functional team members and management.
  • Gather and report critical information from meetings with various stakeholders.
  • Analyze resource usage and recommend allocations / adjustments to maintain cost efficiency.
  • Prioritize initiatives based on business needs and requirements, and coordinate with government leadership.
  • Manage projects, develop project plans, and monitor performance to ensure timely and cost-effective completion.
  • Oversee a team of business analysts, monitoring work products and escalating concerns as appropriate.
  • Recommends personnel for projects based on skills and abilities.
  • Provide support to business analysts to facilitate tight timelines in a results-oriented environment and advise improvements to design using coaching and mentoring techniques.
  • Act as liaison between the business analyst section and other technical staff, if necessary.
  • Represent the section in planning meetings with government staff.
  • Other duties as assigned.

Required Qualifications

  • Bachelor's degree in business or a field related to technology-based learning.

    • Preferred Qualifications

  • MBA or Master's degree in a field related to technology-based learning.

    • Required Experience

  • Minimum 5 years of experience in a business analysis or a related position.
  • Minimum 10 years of experience in a role related to eLearning design and production.
  • Demonstrated experience with industry-standard data analysis software.
  • Demonstrated experience with Learning Analytics–the educational application of web analytics to gather and analyze details of individual student interactions in online learning activities.
  • Demonstrated experience with the full development life cycle of technology-based learning products.
  • Knowledge of development tools, methodologies, and best practices for technology-based learning.
  • Knowledge of SCORM and learning management systems.
  • Demonstrated experience creating detailed reports and giving presentations.
  • Demonstrated experience developing and leading teams.
  • Demonstrated experience in gathering requirements, writing requirements, and documenting user stories.
  • Demonstrated experience writing project proposals, cost-benefit analyses, and business cases.
  • Demonstrated experience in estimating the level of effort for technology-based learning projects.
  • Demonstrated experience leading projects.
  • Demonstrated experience tracking, analyzing, and reporting project & program costs, including but not limited to burn-down rates and estimates to completion.
  • Experience in how eLearning, mobile, and other digital learning products are developed, and in leveraging technology to meet business objectives.
  • Demonstrated leadership skills to monitor and coach other Business Analysts.

    • Preferred Experience

  • Consulting experience.
  • Experience with Agile project management methodologies.
  • Experience in providing cost-benefit analyses for technology-based learning projects.
  • Understanding of Section 508 accessibility guidelines.

    • Required Clearance

  • Public Trust

    • About Systems Plus

    Systems Plus is headquartered in Rockville, MD with over 2 decades of experience providing Global Enterprise Management, Technology, Engineering and Professional services and solutions across Defense and Federal Civilian government sectors.

    From Discovery to Delivery, Systems Plus brings a greater measure of confidence, commitment and value to our clients. With various Defense and Federal contracts across the United States, Europe and Pacific / Asia, we are driving innovation and excellence within the Special Operations Forces Components and Commands, Defense Health Agency, United States Air Force, United States Marine Corps, National Institute of Standards and Technology, House of Representatives and more.

    Through our diverse portfolio of clients and capabilities we power vision and insight—discover what's possible with a Small Business that thinks BIG!

    Interested individuals should email their resume with salary expectations and with a cover letter to careers@sysplus.com.

    Reach out to see how we can partner with you.

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    Lead Analyst • Arlington, VA, US