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Technical Account Manager / System Engineer (MSP)
Technical Account Manager / System Engineer (MSP)Bowman Williams • Los Angeles, CA, US
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Technical Account Manager / System Engineer (MSP)

Technical Account Manager / System Engineer (MSP)

Bowman Williams • Los Angeles, CA, US
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Technical Account Manager / System Engineer (MSP)

3 days ago Be among the first 25 applicants

This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$125,000.00 / yr - $135,000.00 / yr

Senior Business Operations Manager & Cloud Recruiter at Bowman Williams

Bring your MSP experience to a client-focused, hands-on role where strategy meets execution. You'll manage a portfolio of clients, deliver IT roadmaps, and actively implement solutions across Microsoft 365, Azure, security, and backup / DR. This isn't just a "desk job— you'll roll up your sleeves on technical initiatives while guiding clients and collaborating with internal teams.

What You'll Do

  • Manage 10–15 client accounts, growing to 20, and act as the primary technical advisor
  • Lead QBRs, lifecycle planning, and IT roadmap creation tied to business goals
  • Implement and optimize Microsoft 365, Azure, backup / DR, and security solutions
  • Provide hands-on support and resolve escalations as they arise
  • Collaborate with Projects, Infrastructure, and Sales teams to deliver initiatives end-to-end
  • Maintain thorough documentation and ensure clients understand recommendations

What You Bring

  • MSP experience as a TAM, vCIO, or consultative engineer
  • Deep understanding of Microsoft 365, Azure, identity, security, and backup / DR
  • Experience delivering QBRs and translating technical solutions into business value
  • Strong communication and consultative skills for executive-facing discussions
  • Familiarity with Autotask PSA, Datto RMM, or Kaseya SOC / NOC
  • Regulated client experience is a plus

    • Why You'll Love It

  • Hands-on, client-facing work that blends strategy with execution
  • 401(k) with match, PTO, holidays, and performance bonuses
  • Clear growth path toward vCIO or Team Lead roles

    • Seniority level

    Mid-Senior level

    Employment type

    Full-time

    Job function

    Information Technology

    Referrals increase your chances of interviewing at Bowman Williams by 2x

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