Vice President of Customer SuccessVirtualVocations • Lexington, Kentucky, United States
Vice President of Customer Success
VirtualVocations • Lexington, Kentucky, United States
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A company is looking for a Vice President of Implementation and Customer Success.
Key Responsibilities
Direct the implementation of virtual cardiology solutions and develop scalable processes
Design and execute a customer success strategy to enhance patient outcomes and provider efficiency
Establish structured processes for issue resolution and lead escalation management for critical healthcare services
Required Qualifications
12+ years of experience in healthcare leadership roles focused on implementation or customer success
7+ years in executive or senior management roles in health technology or digital health
Strong knowledge of healthcare delivery systems and regulatory requirements
Experience in leading escalations and issue resolution in clinical environments
Demonstrated ability to build scalable customer operations in a high-growth healthcare organization
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Vice President Of • Lexington, Kentucky, United States
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