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Assistant Manager

Assistant Manager

Take 5 Oil ChangeJackson, TN, US
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Job Description

Job Description

Assistant Shop Manager Position Overview

The Take 5 Family is hiring customer service maniacs!

People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way for changing oil, replacing wiper blades / air filters, filling air in tires, other light maintenance services, and how to oversee a shop. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.

What Employees Love about Take 5

  • The Pit Tech to President career path; Take 5 is committed to supporting your career goals. Over 90% of Shop Managers started as Lube Techs.
  • The family environment
  • Benefits / Pay information if applicable
  • Easy to transfer to locations across the country
  • Opportunity to meet new people every day
  • Community involvement
  • Learning new skills

Good to Know Before You Start!

  • It might feel like you are studying for a test at the beginning. Its important that all employees gain a strong knowledge of our oils and services.
  • Must maneuver in and out of a shallow 3 deep pit used to position yourself safely under cars
  • You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
  • You may need to work in hot / cold weather conditions
  • Always be alert and aware of your surroundings
  • Must be able to lift up to fifty (50) pounds
  • Need to have reliable transportation

    • What does an Assistant Shop Manager (ASM) do?

  • Check in with customers before they leave the shop to make sure they had a great experience.
  • Assume the responsibility and authority of the Shop Manager in the Shop Managers absence.
  • Running the floor (making sure each employee is where they need to be, ensuring everything has been checked on each vehicle, and every customer is satisfied before they leave).
  • Perform opening and closing procedures.
  • Assist with counting and adjusting inventory.
  • Anyone in Management is always responsible for training and developing their subordinates.
  • Being a role model to the other employees in the shop.
  • Holding team members accountable.
  • ASMs are also expected to perform all technician duties including but not limited to :

    • Drain motor oil, change oil filter, grease chassis fittings

  • Wash windshield and adjust tire pressure
  • Inspect and top off fluids
  • Assist the customer in selecting oil type and other services
  • Process payment for services performed.
  • Perform coolant exchanges and transmission drain & fill services
  • Restock and maintain inventory levels on the floor
  • Maintain shop, office, and bathroom cleanliness
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