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Market Director, North America

Market Director, North America

CDPNew York, NY, United States
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About CDP

CDP is a global non-profit that runs the world’s only independent environmental disclosure system. As the founder of environmental reporting, we believe in transparency and the power of data to drive change.

Partnering with leaders in enterprise, capital, policy and science, we surface the information needed to enable Earth-positive decisions. We helped more than 24,800 companies and almost 1,000 cities, states and regions disclose their environmental impacts in 2024. Financial institutions with more than a quarter of the world’s institutional assets use CDP data to help inform investment and lending decisions.

Our team is truly global, united by our shared desire to build a world where people, planet and profit are balanced. Visit cdp.net or follow us @CDP to find out more.

About the Team

CDP’s Sales function is responsible for generating sales of CDP products to new customers, as well as renewing existing customers and identifying greenfield opportunities within the existing book of business. The Sales function is market and customer oriented and establishes go-to market strategies that serve key personas across financial corporates, non-financial corporates, and distributors and channels. The Sales function works closely with M&C and Customer Success to deliver a smooth customer experience.

Key relationship management function in market, overseeing the renewals book of business and identifying greenfield opportunities to expand relationships with existing customers.

About this role

As a CDP Market Director, you will have dual responsibilities : serving as the Sub-Regional Market Head and leading the Relationship Management function. In your role as Sub-Regional Head, you will be the senior market-facing representative, engaging with customers at the most senior level and representing CDP at events. Additionally, you will operate within a matrixed organizational structure, providing leadership and guidance to the team. Leading the relationship management function, you will oversee renewals, responsible for the custody and cultivation of the existing book of business.

What you will do

Manage an effective and engaged team, clear on its purpose and contribution, by :

  • Working with the Talent Attraction team to identify and recruit the right talent to the team
  • Providing focus and direction, through regular 1 : 1’s, setting clear objectives, providing ongoing, honest feedback, recognition, structured performance and development conversations, and helping with solutions
  • Ensuring a respectful and inclusive workplace, where team members can communicate openly, share knowledge so it can be used, and respect difference. Help resolve conflict as appropriate
  • Living the CDP Values and demonstrating the behaviours appropriate to their position

Strategic Growth Planning :

  • Collaborate with the CRO to develop a comprehensive strategic growth plan focused on revenue-generating activities for the region. This plan should align with the overall business objectives and drive sustainable growth
  • Cross-Functional Collaboration :

  • Foster seamless collaboration among Sales team members (business development and relationship managers), Customer Success teams (under CDO), and Marketing & Communications (under CMO) to ensure an exceptional client experience. This includes facilitating effective communication and coordination across departments.
  • Net Renewal Rate (NRR) Achievement :

  • Achieve the sub-regional Net Renewal Rate (NRR) budget by providing tactical advice and support to Relationship Management teams. This involves analyzing performance metrics and implementing strategies to improve client retention.
  • Go-to-Market (GTM) Execution :

  • Execute go-tomarket (GTM) initiatives effectively, ensuring that all activities are aligned with the strategic growth plan and market demands.
  • External Representation :

  • Represent CDP at key external events, including speaking engagements at conferences. This role requires strong public speaking skills and the ability to articulate CDP's value proposition to diverse audiences.
  • Market and Competitive Analysis :

  • Maintain an up-to-date understanding of the competitive landscape, market trends, and client feedback. This includes conducting regular market research and using insights to inform strategic decisions.
  • Leadership Participation :

  • Actively participate in and contribute to CDP leadership groups. This involves collaborating with senior leaders to shape the organization's strategic direction.
  • Global System Integration :

  • Ensure CDP's role within the global system by providing local context and aiding in the development of global organizational strategies. This includes sharing regional insights and best practices with global counterparts
  • Fundraising and Development Support :

  • Support local fundraising and development efforts in alignment with global priorities and strategies. This involves identifying potential funding opportunities and building relationships with key stakeholders.
  • Regional Strategy Development :

  • Collaborate with other country and regional offices to develop regional strategies and share best practices. This includes fostering a culture of continuous improvement and innovation.
  • Behavioural Traits and Values :

  • Embody and promote CDP's core values of moving together, finding solutions, transparency and optimism. These values should guide all interactions and decision-making processes, ensuring a positive and forward-thinking organizational culture.
  • The types of roles managed might include relationship managers for financial and nonfinancial corporates.

    Internal stakeholders include : disclosure request, disclosure, signatory and data delivery, rev ops, M&C, business development colleagues, impact / TL, policy.

    External stakeholders include : corporate and nonfinancial corporates.

    This role is a budget holder for renewal of corporate and non-financial corporates.

    We're looking for

  • Extensive and proven experience working in commercial organizations in leadership of sales and account management.
  • Proven track record of developing strong strategic client / stakeholder relationships with financial and non-financial corporates.
  • A strong network of contacts you can use to advance the deep and longstanding relationships CDP holds.
  • Proven track record of creating and implementing strategies to deliver on business and / or impact targets.
  • Background in and knowledge of local business, policy, and sustainability culture, with a known reputation in this sector.
  • Excellent communication and presentation skills.
  • Relevant degree qualification or equivalent experience.
  • Fluent in at least one local language
  • Before you apply

    We’ll only use the information you provide to process your application. For more details on how we use your information, see our applicant’s privacy notice. By uploading your CV and covering letter, you are permitting CDP to use the information you have provided for recruitment purposes.

    The salary banding for this role is USD 161,100 - 201,000. This role will also include an On Target Earnings component to be confirmed.

    This is a hybrid role requiring weekly time in the office.

    How to apply

    Please upload your CV in the application form.

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    Market North America • New York, NY, United States

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