Specimen Processing Supervisor

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Job Description

Overview

Specimen Processing Supervisor – Tucker, GA - Monday-Friday 11 : 00pm-7 : 00am; flexibility required.

Responsibilities

• Supervise functions within the Specimen Processing department, which may include Specimen Processing, Test in Question / Problem Resolution, Imaging / Microfilming.
• Oversee daily operations of Specimen Processing, all compliance training, training of personnel, and monitoring department quality and productivity.
• Maintain a safe, ergonomically sound, professional environment. Know and understand all functions of the department.
• Develop and implement Standard Operating Procedures for Specimen Processing in accordance with Quest Diagnostics guidelines.
• Review the Specimen Processing SOP Manual biannually; identify the need for revisions and / or additional SOPs as indicated.
• Ensure feasible licensure requirements are met (as applicable) in coordination with QA and Medical Director's offices.
• Ensure all documentation is complete and reviewed for internal and external inspections / audits.
• Ensure employees meet Compliance Guidelines and Competency Testing; provide adequate training and annual competency evaluation.
• Monitor incoming workflow from Logistics and adjust to ensure adequate specimen supply to technical departments.
• May supervise packing and shipping of specimens to other laboratories in accordance with IATA regulations.
• Monitor specimen integrity and manage special handling of Jeopardized, Hospital, and Vital specimens.
• Demonstrate leadership in employee relations, scheduling, onboarding, coaching, performance management, and team meetings.
• Foster a participative work environment and disseminate essential information to staff in a timely manner.
• Assist with time / attendance tracking, month-end reports, and department scheduling to ensure adequate coverage.
• Oversee and ensure adequate supply inventory; drive continuous process improvement and standardization initiatives.
• Participate in interviewing, selection, and hiring; coach, develop, supervise, and plan succession for staff.
• Monitor ongoing performance; administer corrective action and annual performance reviews.
• Assist in fiscal management, including cost containment, overtime management, and capital expenditure needs.
• Participate in Quest Management System (QMS) and Process Improvement Teams to meet business objectives; organize and lead projects with cross-functional groups.
• Meet deadlines and collaborate with technical departments to resolve problems while maintaining professional interactions with clients and staff.

Qualifications

Required Work Experience :

Preferred Work Experience :

Physical and Mental Requirements :

Skills :

Benefits

About the Team

Quest Diagnostics honors service members and encourages veterans to apply. EOE statements apply as applicable.

Equal Opportunity Employer : Race / Color / Sex / Sexual Orientation / Gender Identity / Religion / National Origin / Disability / Vets or any other legally protected status.

Employment type : Full-time | Job function : Health Care Provider | Industries : Medical and Diagnostic Laboratories

Location : Tucker, GA

Note : This description reflects the current job, but details may change as Quest Diagnostics evolves.

Equal opportunity and non-discrimination statements apply to all applicants.

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