Job Summary
Join Chartwells Higher Education today at Miami University in Oxford, OH as Retail Manager for our Starbucks locations.
This key leadership position is directly responsible for the successful operation of Retail Dining locations. The Retail Manager ensures client and customer service / satisfaction with efficient cost effective leadership that both meets and exceeds stated expectations. They are responsible for all foodservice-related activities related to the assigned areas including strong client relations.
Key Responsibilities
- Manages salaried managers and hourly associates in the Food Service Department
- Leads all aspects of the overall direction, coordination, and evaluation of the assigned retail account in collaboration with client.
- Interviews, hires, and trains associates; plans, assigns, and directs work; appraises performance; rewards and coaches associates; addresses complaints and resolves problems.
- Prepares and manages a budget.
- Uses company systems for completion of required daily / weekly / monthly reports such as inventory, cash reports, production records, payroll / time-keeping, etc.
- Leads and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, safety (meeting HACCP and OSHA guidelines) and portion control.
- Other duties as assigned.
Preferred Qualifications
Four plus years of direct foodservice operational management experience with inventory and purchasing knowledge and control preferred.Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.Previous P&L accountability or contract-managed service experience is desirable.Strong supervisory, leadership, management, and coaching skills.Excellent communication skills, both written and verbal.Ability to communicate on various levels to include management, client, customer and associate levels.Excellent financial, budgetary, accounting and computational skills.Proficient computer skills including various computer programs, Microsoft Office programs, e-mail and the Internet.ServSafe Certified.Associates at Chartwells Higher Ed are offered many fantastic benefits.
MedicalDentalVisionLife Insurance / ADDisability InsuranceRetirement PlanPaid Time OffHoliday Time Off (varies by site / state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Paid Parental LeavePersonal LeaveAssociates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Applications are accepted on an ongoing basis.
Chartwells Higher Ed maintains a drug-free workplace.