Inside Sales Manager

About  HouseWorks Fueled by a real understanding of today’s challenges,  HouseWorks is committed to a fundamental re-imagining of what it means to age.

With over 20 years of operating experience, we have built a replicable service prototype, developed profitable, long-standing referral relationships, and created an innovative brand that positions us to serve the future customer.

HouseWorks has grown to be one of the largest single-site private home care companies in the country and is dedicated to improving the health and well-being of its employees and the people it serves.We are embarking on an exciting new growth chapter that focuses on client service excellence, caregiver engagement, technological innovation, and growth in new markets.

The Opportunity We are a mission-driven organization that is dedicated to improving the lives of seniors as they age.

We are passionate about what we do providing seniors and their families with a comprehensive, vetted and coordinated in-home service network that is high-touch, tech-enabled, compassionate and extremely well managed.

We are in the exciting and dynamic home healthcare industry.  Our market opportunity is large and growing as the baby boomers age and the home increasingly becomes the epicenter for care as consumers demand convenience and lower-cost solutions.

Job Summary :

• The Home Care Intake Manager serves as the first point of contact for families seeking care, providing a compassionate and professional introduction to our services.
• This role is responsible for promptly following up on inbound leads across multiple channels, guiding clients through the intake process, and ensuring their needs are thoroughly assessed and addressed.
• The Intake Manager balances empathy with consultative sales skills, clearly explaining the benefits of our services while answering questions with confidence and care.
• They will conduct comprehensive assessments, educate clients on eligibility and care options, and maintain accurate documentation within HubSpot.
• By collaborating closely with internal teams and healthcare professionals, the Intake Manager ensures that clients and caregivers receive timely, accurate information and a seamless experience from first contact through onboarding.

Essential Duties and Responsibilities :

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