Community Manager

Job Description

Community Manager

About 4 & Co :

4 & Co is Florida’s newest coworking space, designed to empower professionals through collaboration, education, and community building. As a Community Manager, you will be the heart of our space, setting the tone for a positive, dynamic environment for both members and guests. This role is for someone who thrives in a community-driven, fast-paced environment and is excited to lead with a proactive, flexible, and enthusiastic approach.

About the Role :

The Community Manager (CM) is responsible for delivering exceptional service, ensuring smooth day-to-day operations, and fostering a welcoming, productive atmosphere at 4 & Co. The CM must be a connector, able to bridge relationships, create connections, and encourage members to actively engage with the community. The role combines customer service, problem-solving, and event coordination to enhance the overall member experience.

Key Responsibilities :

• Greet visitors and members with a warm, friendly, and welcoming demeanor.
• Conduct tours, effectively communicating 4 & Co's vision, membership options, and space features.
• Onboard new members, ensuring they feel at home and are introduced to relevant services and community members.
• Provide concierge-level service, including checking equipment in and out, troubleshooting technology issues, and assisting with space needs.
• Manage memberships, meeting room bookings, and payments, ensuring accurate records are kept.
• Support the planning and execution of community events that engage and connect members.
• Ensure the space is always clean, organized, and ready for use, addressing any maintenance needs proactively.
• Cultivate a community where members feel welcomed and supported, making connections based on shared interests and goals.
• Communicate clearly and empathetically with members and team members, resolving conflicts and providing solutions as needed.
• Work directly with leadership to make decisions that improve member experience and operational efficiency.
• Will require to be physically active such as walking and able to lift no more than 50 lbs

Key Attributes :

Experience & Requirements :

Salary & Benefits :

Competitive salary with a benefits package.