Regional Customer Service ManagerCreative Financial Staffing • Mogadore, OH, United States
Regional Customer Service Manager
Creative Financial Staffing • Mogadore, OH, United States
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Job Title : Regional Customer Service Manager
Location : On-Site near Mogadore, OH
Schedule : Monday-Friday
Salary : $110,000 - $130,000
Why This Opportunity Stands Out (Regional Customer Service Manager) : Regional Customer Service Manager
Lead and grow a full-service customer service operation within a highly respected, international organization
Collaborate across departments including supply chain, operations, R&D, and sales
Make a strategic impact by shaping systems and processes that scale quality service
Join a company with strong market presence in the manufacturing and distribution sectors
Contribute to key initiatives that improve efficiency and customer loyalty
Opportunity to lead change in a multi-regional, matrixed environment
Key Responsibilities (Regional Customer Service Manager) : Regional Customer Service Manager
Manage and develop a team of Customer Service Specialists, both on-site and remote
Ensure high service standards, including system proficiency, communication, and problem resolution
Coordinate cross-functionally with teams responsible for order fulfillment, credit, inventory, and forecasting
Support customer satisfaction through timely delivery, accurate orders, and proactive communication
Qualifications (Regional Customer Service Manager) : Regional Customer Service Manager
Bachelor's degree or equivalent experience (10+ years in customer service or call center leadership) preferred
Strong leadership experience managing teams in fast-paced environments Regional Customer Service Manager\
#CustomerService #Manager #CFStaffing #Opportunity #NorthEastOhio
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Customer Service Manager • Mogadore, OH, United States
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