Service Advisor

Experienced Service Advisor

Pay : $80,000-$130,000 annually based on performance

Schedule : 7am-5pm with rotating days

As a service advisor, you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

Responsibilities :

• Serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service / repairs are understood by the customer.
• Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
• Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
• Communicate additional repair and service needs to the customer based on vehicle inspection.
• Administer the manufacturer warranty for qualifying vehicle repairs.
• Keeping customer informed of service specials, completion times and service expenses.

Qualifications :

We offer best in class industry benefits :

High school graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

This is a performance driven position, eligible for short-term and / or long-term incentives as part of total compensation, which includes commission(s) off : individual sales, individual gross profit & bonuses based on : individual manufacturer approvability, customer pay labor per RO, flat rate hours. The annual estimated earnings range is $56,630.00-$154,512.00. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.