Clinic Medical Director

Job Description

Job Description

Description :

The Clinic Medical Director (CMD) is responsible for all clinical aspects of their individual CBOC. The physician diagnoses and treats diseases and injuries of human internal organ systems and delivers preventive treatment of primary care needs, including chronic disease management, of patients through routine physical examination and testing.

• Actively participate, as well as oversee, the diagnoses and treatment of our veterans.
• Manage day to day medical operations, ensure clinical quality expectations are met, provide exceptional customer service and partner with the Clinic Operations Director. Management includes compliance requirements of the Office of Inspector General (OIG), Joint Commission (JC), Environment of Care (EOC) oversight, lab compliance and other related items.
• Achieve and maintain excellent clinical outcomes through periodic chart reviews, direct observation and providing the support and guidance to ensure the specified VA guidelines and outcomes are consistently exceeded. This includes ensuring alerts and notifications are addressed timely by all clinical staff.
• Ensure all colleagues provide excellent customer service to each veteran, both in person and over the phone, as well as to fellow colleagues and clinic visitors.
• Participate in the management of the clinic’s financial performance. This includes driving revenue growth through panel management, as well as managing costs such as usage of medical supplies.
• Participate in the clinic’s outreach events to help support the clinic’s enrollment initiatives.
• Support patient enrollment and retention by providing guidance, when necessary, regarding scheduling, follow-up visits or nurse visits.
• Maintain staffing levels consistent with veteran enrollment, contract terms, and to maintain clinical outcomes.
• Review and analyze reporting, including clinical quality metrics, and responsiveness to alerts and notifications. Provide standard updates to senior leadership to aggressively improve any deficiencies and maintain excellence.
• Emphasize recruiting, coaching, mentoring, and retaining talent through excellent communication, training, enforcing key competencies and performance management, when required.
• Develop and maintain a positive, collaborative working relationship with our VA partners, ensuring that the Regional Medical Director is kept informed of any significant issues.
• Innovate, embrace, and support new initiatives, whether clinical or operational, and execute on key strategic initiatives that drive the success of the Valor business.

Requirements :