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Product Manager, Enterprise

Product Manager, Enterprise

Lightning AISan Francisco, CA, US
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Product Manager, Enterprise

Lightning AI is the company reimagining the way AI is built. After creating and releasing PyTorch Lightning in 2019, Lightning AI was launched to reshape the development of artificial intelligence products for commercial and academic use.

We are on a mission to simplify AI development, making it accessible to everyonefrom solo researchers to large enterprises. By removing the complexity of building and deploying AI tools, we empower innovators to focus on solving real-world problems. Our platform is built to scale with the latest AI advancements while staying intuitive and adaptable, so you can bring your ideas to life.

We have offices in New York City, San Francisco, and London and are backed by investors such as Coatue, Index Ventures, Bain Capital Ventures, and Firstminute.

Our Values

  • Move Fast : We act with speed and precision, breaking down big challenges into achievable steps.
  • Focus : We complete one goal at a time with care, collaborating as a team to deliver features with precision.
  • Balance : Sustained performance comes from rest and recovery. We ensure a healthy work-life balance to keep you at your best.
  • Craftsmanship : Innovation through excellence. Every detail matters, and we take pride in mastering our craft.
  • Minimal : Simplicity drives our innovation. We eliminate complexity through discipline and focus on what truly matters.

What We're Looking For

We're looking for a Senior Product Manager, Enterprise who thrives at the intersection of customer empathy, technical depth, and execution. You'll own identifying high-impact opportunities from our enterprise customers and ensure that when something is broken, it gets fixedfast and well.

This is not just about roadmap delivery : you'll be the voice of our enterprise customers inside Lightning, ensuring their needs influence our strategy while driving execution with engineering, design, and GTM teams.

You'll report to our Senior Director of Product, Neil Bhatt. This hybrid role is based in NYC or SF. The salary range for this role is $160,000$210,000.

What You'll Do

  • Identify & Prioritize Opportunities : Partner with enterprise customers to uncover high-revenue, high-value opportunities that shape our product strategy.
  • Own Customer Outcomes : Act as an extension of post-sales ensuring blockers are removed, integrations work, and enterprise adoption expands.
  • Drive Operational Excellence : Build trusted relationships with technical users, ensuring issues are surfaced, owned, and resolved with speed and quality.
  • Bridge Customer & Engineering : Translate developer needs (APIs, integrations, docs, workflows) into intuitive user flows and actionable specs.
  • Partner with Sales & CS : Collaborate on land-and-expand motions, ensuring enterprise success turns into expansion.
  • Execute Relentlessly : Balance strategic thinking with a bias to action driving multiple initiatives forward with clarity, speed, and proactive communication.
  • Build products that developers love : design intuitive user flows and coach an engineering team to ship higher quality products faster.
  • What You'll Need

  • 5+ years in product management in high-growth SaaS, including 2+ years in enterprise B2B with land-and-expand or post-sales visibility.
  • Track record of identifying and executing on high-revenue enterprise opportunities while influencing product direction.
  • Strong empathy for technical users; familiarity with APIs, developer workflows, and integration challenges.
  • Analytical fluency : comfortable with instrumentation, metrics, dashboards, and making data-driven calls.
  • Excellent product judgment and an eye for elegant, intuitive UX.
  • Strong collaboration skills with a proven ability to partner with Sales, CS, Marketing and Engineering.
  • Comfort with technical concepts and ability to work closely with engineering to define specs and resolve challenges.
  • Highly coachable with a demonstrated ability to maintain an open mind, take feedback onboard, learn from it, and continuously improve. Bachelor's degree in Computer Science, Engineering, or related field.
  • Bonus : Experience in AI cloud platforms, model training, or inference.
  • Benefits and Perks

    We offer competitive base salaries and stock options with a 25% one year cliff and monthly vesting thereafter. For our international employees, we work with Velocity Global to pay you in your local currency and provide equitable benefits across the globe.

    In the US, we offer :

  • Medical, dental and vision
  • Life and AD&D insurance
  • Flexible paid time off plus 1 week of winter closure
  • Generous paid family leave benefits
  • $500 monthly meal reimbursement, including groceries & food delivery services
  • $500 one time home office stipend
  • $1,000 annual learning & development stipend
  • 100% Citibike membership (NYC only)
  • $45 / month gym membership
  • Additional various medical and mental health services
  • At Lightning AI, we are committed to fostering an inclusive and diverse workplace. We believe that diverse teams drive innovation and create better products. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We are dedicated to building a culture where everyone can thrive and contribute to their fullest potential.

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