Instructional Designer

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Job Summary

The Instructional Designer supports San José State University’s commitment to increase online access to higher education for working adult learners, particularly focusing on providing students from historically underserved communities with opportunities to advance their education and obtain their degree. The instructional designer will support the effective use of current and emerging technologies to develop innovative and engaging e-learning environments as part of SJSU Online, a fully remote academic program that provides opportunity for students with some college credits to earn a bachelor's degree. The instructional designer works to enhance the faculty’s pedagogical understanding of technology in e-learning environments and serves as an advocate for institutionalizing e-learning within the culture and administration of the University. The incumbent will work in close collaboration with faculty, SJSU Online Colleagues, and other campus units to design and develop high quality online courses that reflect best practices.

Key Responsibilities

• Consult with faculty and staff to adapt existing courses and programs for online delivery and other forms of e-learning
• Design and develop online instructional materials that support academic courses / programs grounded in sound educational theory and best practices in instructional design
• Create instructional course content in collaboration and partnership with faculty, departments, SJSU Online Staff and other stakeholders
• Work with faculty to develop teaching and learning environments that emphasize active learning and incorporate appropriate instructional technologies
• Create and facilitate the creation of accessible instructional content.
• Design, develop, and maintain course templates within the learning management system for different SJSU Online programs
• Leverage the learning management system and / or other instructional technologies to serve the educational and administrative community with resources in support of instruction
• Support e-learning by designing, developing, and implementing tools and resources for students
• Conduct online workshops and support online course events for faculty related to using different department-supported technologies
• Conduct testing, provide troubleshooting, and develop technical reference materials (text and media content) for instructional technologies
• Assist with helpdesk tickets from email and online ticketing systems
• Provide telephone and online (e.g., email, web-conferencing) contact for administrative and educational support and solutions
• Maintain certifications in Quality Assurance best practices (e.g., Quality Matters) and review all courses designed annually
• Assist with course design feedback / evaluation processes
• Submit courses and assist with program reviews toward Quality Matters and / or Online Learning Consortium Certifications
• Coordinate with other SJSU Online Staff to share feedback and make course updates
• Assist with marketing and outreach efforts related to faculty and student professional development opportunities offered
• Generate reports and analysis for the Senior Director

Knowledge, Skills & Abilities

Required Qualifications

Preferred Qualifications

Compensation

Classification : Instructional Technology Consultant - Career

Anticipated Hiring Range : $5,800 / month - $6,300 / month

CSU Salary Range : $5,158 / month - $12,730 / month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

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