Help Desk

Creative Financial StaffingBakersfield, CA, US

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Help Desk

Bakersfield | Immediate | Comp range $18-20 hour

We are seeking an energetic, tech-savvy Help Desk Technician to join our collaborative team. This role is perfect for someone passionate about customer service, IT support, and solving technical challenges . If you enjoy working in a team environment where you'll wear multiple hats and contribute to getting things done, we want to hear from you!

Key Responsibilities

Provide technical assistance and troubleshoot issues with computer systems and software
Monitor and manage help desk tickets, ensuring timely resolution
Guide customers through problem-solving with clear communication
Install, modify, and repair computer hardware as needed
Follow up with users to confirm resolution of issues
Run reports to identify recurring technical problems
Document all incidents with clear, concise, and detailed notes

Qualifications

6 months+ of IT / Help Desk support experience

Familiarity with O365 and Active Directory a plus

High School Diploma or GED required

Clean driving record

Must be authorized to work in the U.S.

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Help Desk • Bakersfield, CA, US