Rental Fleet Technician

Job Description

Job Description

It is the responsibility of the Rental Fleet Technician to inspect, diagnose and document machine and work tool condition upon return to HOLT’s yard, to complete, minor, quick (up to three hours) equipment repairs when required, to ensure all equipment is Ready for Duty when it ships to a customer, and to put machines out on rent.

The incumbent in this position is expected to model the following practices daily : 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal / external resources; 3) Participate in ongoing self- development.

Essential Functions :

• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission.
• Inspects condition of all rental equipment returned from any rental related agreement type (Rent, RPO, Demo, Loaner), and documents repair-after-rent needs.
• Documents customer damages, prepares repair quotes, and notifies Rental Fleet Damage Coordinators of pending damage claims.
• Completes any required machine repairs within RFT’s scope of work, generally minor repairs requiring less than 3 hours of labor.
• Install worktools for next rent.
• Perform completion of all software updates prior to shipment on rent.
• Document service performance in DBS and other service related systems in an accurate and timely manner.
• Collaborates closely with Sales, Service, Transport, and other departments to ensures the rental fleet is ready for duty and ships on time to meet customer needs.
• Delivers Legendary Customer Service with a customer service focus, responsive communication, high quality work, and appropriate through put.
• Maintains equipment and work areas in a safe, clean, and orderly condition.
• Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
• Requires regular and punctual employee attendance.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities :

Education and Experience :

Supervisory Responsibilities :

Travel :

Physical Requirements :

Work Environment :

Disclaimer :

Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

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