Program Manager, NYC

Job Description

Job Description

This is a contract position until March, with the possibility of transitioning into a regular full-time role.

Program Managers (PMs) will facilitate high-impact relationships between 80 and 100 mentee / mentor pairs by leveraging iMentor’s programmatic model to deepen pair relationships and help mentors guide mentees toward the goal of developing a robust post-secondary plan by high school graduation and supporting a successful transition into a post-secondary pathway. PMs will work with mentors (adult-volunteers) to position them as a “go-to” resource for their mentee and provide individual coaching to ensure pair growth. Reporting to the Program Directors, College Success, PMs will facilitate weekly classroom sessions for mentees, lead monthly pair events, and provide individualized support for pairs. They will help develop a strong partnership at their school site and contribute to iMentor’s impact in the post-secondary success landscape.

The ideal candidate will have two (2) + years of professional experience. They will have experience working with high-school aged youth, understanding or interest in the post-secondary landscape and an interest in or experience working with adult volunteers. They will believe deeply in mentoring as a tool for youth success and be confident that, with the right support, a caring, committed adult can build a relationship with a student and support their post-secondary journey. The candidate most closely aligned with the iMentor vision believes that every student deserves a champion and a chance to have a fulfilling post-secondary experience that leads to a financially stable career.

RESPONSIBILITIES

Provide high-quality pair support to ~100 mentee-mentor pairs

• Match mentors and mentees at the beginning of each program cycle
• Provide cohort-level and individualized coaching for mentors to better support and build relationships with their mentees
• Lead targeted case management support for pairs to ensure they meet programmatic outcomes and participation requirements
• Use data to determine which pairs may need additional support or program interventions
• Utilize iMentor’s online platform to document pair support notes and troubleshoot struggling pairs with supervisor
• Create and coordinate in-person meeting opportunities for pairs to increase program participation

Ensure high-quality curricular engagement

Provide robust and targeted post-secondary support

Other Responsibilities

ROLE LOGISTICS & REQUIREMENTS

QUALIFICATIONS

COMPENSATION & BENEFITS

About iMentor

At iMentor, we believe in the transformative power of mentorship as a force for good. We partner with schools in communities in which a majority of students will be first-generation college students. iMentor matches every 11th and 12th grade student in our high schools with a committed mentor – offering each mentee, regardless of background or GPA, a champion for their success.

Mentors can provide students with a level of personalized support that cannot be achieved through traditional school counseling alone. Of the most recent graduating high school class, 81% of students learned about a new post-secondary pathway through iMentor and 93% were accepted into college and intend to enroll. Since 1999, iMentor has served more than 42,000 students and is poised to scale our model to make mentoring accessible across the country.

Our Commitment to Community, Educational Access, and Opportunity

Central to our mission is a dedication to creating an environment where all stakeholders, including students, mentors, and staff, feel valued and supported. We are committed to the ongoing effort and investment required to ensure that all students have access to the resources and support needed to succeed. Recognizing that historical and systemic challenges continue to impact educational outcomes, we focus on addressing economic and structural barriers that affect the communities we serve.

How to Apply

Visit  www.imentor.org / jobs to submit a resume and detailed cover letter describing your interest in and qualifications for this position.  Applications will be considered on a rolling basis, so we encourage you to apply as soon as possible.

iMentor is an Equal Opportunity Employer

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.