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Sales Associate- Part Time

Sales Associate- Part Time

Kirkland'sYork, PA, US
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Sales Associate

The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland's customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and / or cleaning. Serving the customer is always top priority regardless of the work area.

Responsibilities

The responsibilities of a Sales Associate include :

  • Supporting and valuing customer service in both the in-store and online (ship to store) shopping experience
  • Actively engaging with all customers modeling exceptional selling behaviors
  • Greeting every customer with enthusiasm, maintaining a positive, can do attitude at all times
  • Proactively engaging with customers, reading cues and responding appropriately
  • Educating each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
  • Supporting the company's branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
  • Achieving or exceeding goals associated with company initiatives and programs
  • Assisting in the process of the receipt of all merchandise in a safe, timely and efficient manner
  • Assisting in maintaining an efficient and organized salesfloor and stockroom
  • Assisting in maintaining merchandise presentation, pricing and the accuracy of inventory levels
  • Championing and demonstrating a commitment to Kirkland's Values : Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
  • May perform other duties as necessary

Qualifications

The qualifications for a Sales Associate include :

  • Energetic, people and results oriented, competitive with a drive to succeed
  • Ability to effectively communicate both written and verbally
  • Ability to work weekends, holidays and evenings
  • Ability to read and interpret company directives, handbook and manuals
  • Ability to work a flexible schedule to meet the business needs of the store
  • Ability to work independently as well as part of a team
  • Must be able to ascend / descend a ladder to retrieve and stock products on the shelf or to hang overhead banners / product
  • Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags
  • Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
  • Must be able to frequently communicate with the customers in person, electronically, and telephonically
  • Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor
  • Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately
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