T-MOBILE USA, Inc. is hiring : Sr. Product Designer - Mobile UI & Interaction (AI

Overview Be the center of product innovation and design at T-Mobile. As a critical leader on the Product, Experience Design & Innovation team, the Senior Product Designer for Emerging Technologies will partner with the AI product and development teams to reimagine our digital products across the enterprise. The successful candidate will design human-centered experiences that integrate AI capabilities, ensuring they are intuitive, ethical, and valuable for users. The role requires a mix of UX design, UI design, interaction design, AI understanding, experience with apps, and strategic thinking.

Job Responsibilities Design and deliver intuitive, visually compelling interactive interfaces that reflect the brand, meet accessibility standards, with a strong focus on UI quality, visual design, and interaction craft.

Maintain a keen eye for detail across layout, hierarchy, motion, and typography to elevate product experiences and design consistency.

Apply and contribute to design systems, ensuring scalable, elegant solutions across AI-powered and traditional product surfaces.

Develop sketches, journey maps, workflow diagrams, wireframes, high-fidelity prototypes, and interaction flows to visualize complex AI behaviors and adaptive user experiences.

Lead end-to-end prototyping efforts using tools like Figma, Protopie, Voiceflow, or custom solutions—especially for conversational, voice, or generative interfaces.

Partner with Principal Designer, engineering and product teams to validate AI and dynamic system behaviors against design intent, providing actionable feedback during design QA cycles.

Collaborate with cross-functional teams to understand business goals, technical constraints, user needs, and emerging AI capabilities.

Work with User Researchers and fellow Designers to ensure cross-application design consistency and solve ecosystem-wide UX challenges.

Collaborate with engineering and product teams throughout the project lifecycle to validate AI or dynamic system behaviors against design intent and provide clear, actionable feedback during design QA cycles.

Advocate for ethical AI use, ensuring transparency, inclusivity, and fairness in AI-driven experiences.

Influence key product and business stakeholders with strong visual storytelling, data-informed insights, and customer-centered rationale.

Stays current on emerging AI technologies (e.g., LLMs, personalization, generative UIs, automation) and applies them thoughtfully in product design.

Identify opportunities to integrate AI to enhance usability, relevance, and user delight; design for AI-specific challenges including handling uncertainty, confidence thresholds, edge cases, and system transparency.

Education and Work Experience Bachelor's degree in human-centered design, computer science, HCI, psychology, or equivalent professional experience.

4-7 years of experience in UX, UI, product design, or digital strategy roles with a strong cross-functional collaboration track record.

Demonstrated experience designing and shipping high-quality digital products that include AI or adaptive behaviors.

Demonstrated expertise in advanced, non-linear interaction design, with attention to micro interactions, motion, and fluid transitions that feel intuitive and expressive.

Exceptional portfolio showing visual design excellence, thoughtful interaction design, and proficiency in UI and prototyping best practices.

Proficiency in Figma and prototyping tools (e.g., Protopie, Framer, Voiceflow, or similar); experience with conversational and multi-modal UI design preferred.

Strong understanding of and experience applying design systems in production environments.

Ability to lead highly complex, technical projects in fast-paced, cross-functional environments.

Excellent communication, presentation, and storytelling skills; able to influence and align with technical and executive stakeholders.

Receptive to feedback and able to iterate quickly; thrives in collaborative environments and values team success.

Comfortable navigating ambiguity and driving clarity through design.

LI-Corporate

At least 18 years of age

Legally authorized to work in the United States

Travel Travel Required : Yes

DOT Regulated DOT Regulated Position : No

Safety Sensitive Position : No

Compensation and Benefits Base Pay Range : $97,300 - $175,500

Corporate Bonus Target : 15%

The pay range above is the general base pay range for a successful candidate in the role. The actual pay will be based on work location, qualifications, and experience.

At T-Mobile, employees in regular roles are eligible for annual bonuses or incentives based on role and performance. Details and location-specific ranges may vary.

Benefits We offer medical, dental, vision, 401(k) with company match, employee stock grants and purchase plan, paid time off, holidays, parental and family leave, family building benefits, and other voluntary benefits. For more information, visit www.t-mobilebenefits.com.

Equal Opportunity and Accommodation T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning employment will be made without regard to age, race, color, religion, national origin, sex, sexual orientation, gender identity or expression, disability, or any other status protected by law. We welcome applicants with disabilities and provide reasonable accommodation upon request at ApplicantAccommodation@t-mobile.com or 1-844-873-9500. This contact is for accommodation requests only.

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