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New Hire Trainer

New Hire Trainer

Fairchild Equipment Inc.Menomonee Falls, WI, US
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Job Description

Job Description

ABOUT FAIRCHILD EQUIPMENT

Fairchild Equipment was founded in 1985 as Yale Materials Handling. Under the leadership of Gary Fairchild, we gradually diversified our manufacturers to add trusted brands, expanded our services areas to better serve Wisconsin, Minnesota, Northern Illinois, North Dakota, and the Upper Peninsula of Michigan. We’ve grown from only a five-person operation to over 280 employees. Now under the leadership of Gary Fairchild’s son, Chad Fairchild, Fairchild is all about possibilities for additional growth and expansion, while maintaining our operations as family owned.

COMPANY CULTURE

We know that in order for us to provide a dynamic and comprehensive customer experience, we need to have a team dedicated to industry experience, knowledge and customer service. We know our employees embrace our values and are driven to exceed expectations and we welcome the individual who shares those values. Come join our Fairchild Team!

Family Values  – Healthy work / life balance promoting a winning and pleasant work environment.  Follow the Golden Rule.

Safety Always  – We are committed to safety at all times and in all places.

Customers for Life  – Excellence in customer Service.  If we don’t deliver, let us know, and we WILL fix it!

Employer of Choice  – Happy and productive employees who outwork the competition.

Active in our Communities  – Outstanding citizens in the market we serve.

ABOUT THE POSITION

As a member of our Training department, the New Hire Trainer will be responsible for assisting newly hired Technicians on the completion of all new hire tasks and responsibilities within our Southern Market. Additionally, this role will require to ensure the onboarding process is smooth for Technicians. This position does require travel up to sixty percent (60%); may be more at times. This position is a full-time Exempt position reporting out of our Menomonee Falls Branch reporting to our Training Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

  • Assist new Technicians during the onboarding process to ensure they have the resources they need to successful on the job. For example, assisting with service van inventory and education on shop stalls and where First Aid Kits are located.
  • Educate our new Technicians on the standard operating procedures (SOP) or the work order lifecycle.
  • Ensure our new Technicians are informed of all company policies within our Employee Handbook, including but not limited to, Attendance and Punctuality, Paid Time Off, Professional Dress and Appearance and Code of Conduct.
  • Promote and educate Fairchild safety policies and procedures such as Near Miss / Accident Reporting.
  • Assist and be a resource to new Technicians throughout their onboarding process and their first 90 days of employee to be a reliable contact to ask questions, voice concerns and be a member of the team to assist in their success within our Fairchild Team.
  • Follow-up with each new hire periodically throughout their first 90 days of employment to ensure they feel safe and understanding of company policies and procedures.
  • Ensure they have completed all mandatory safety and IT trainings so the company remains compliant with customers and vendors at all times.
  • Selects or develops New Hire teaching aids such as training handbooks, demonstration models, computer tutorials, and reference works with the approval of the Training Manager.
  • Conduct annual Operations & Maintenance (O&M) training for existing technicians
  • Conducts training sessions covering specified areas such as New Hire Training.
  • Perform annual chain inspections.
  • Works with management, supervisors, and employees to gain knowledge and create solutions for work situations requiring training.
  • Assists with safety concerns and how to properly conduct specific tasks.
  • Makes suggestions on improving work procedures.
  • Willingness to take on additional duties and responsibilities as assigned by the Training Manager.

REQUIRED SKILLS AND ABILITIES :

  • Valid insurable driver’s license.
  • Excellent communication skills.
  • Ability to manage and multi-task multiple projects at one time and in an efficient and timely manner.
  • Proficient in Microsoft Office Suite.
  • Computer literate in technical software applications.
  • Adapt and work in a fast-paced environment.
  • Ability to work under pressure, shift priorities in a changing environment, and self-direct with good business judgments.
  • Ability to work overtime and have flexibility to accommodate the needs of the position.
  • EDUCATION AND EXPERIENCE :

  • High School Diploma or General Education Degree (GED) Required.
  • 5+ years of forklift industry experience.
  • 2+ years of training or supervisory experience.
  • Knowledge of forklift / heavy equipment industry.
  • Travel up to sixty percent (60%).
  • PHYSICAL DEMANDS :

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Exerting up to 20 pounds of force occasionally, and / or up to 10 pounds of force frequently, and / or a negligible amount of force constantly to move objects.
  • Frequent physical activity of the position :
  • Stooping- bending body downward and forward by bending spine at the waist.
  • Kneeling- bending legs at knee to come to a rest on knee or knees.
  • Crouching- bending the body downward and forward by bending leg and spine.
  • Reaching- extending hand(s) and arm(s) in any direction.
  • Standing- remaining upright on the feet, particularly for sustained periods of time.
  • Walking- moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
  • Lifting- raising objects from a lower to a higher position or moving objects horizontally form position-to-position.
  • Grasping- applying pressure to an object with fingers and palm.
  • Talking- Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
  • Hearing- Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication.
  • Sitting- Prolonged periods of sitting at a desk and working on a computer.
  • Occasional physical activity of the position :
  • Balancing- maintaining body equilibrium.
  • Fingering-perceiving attributes of objects by touching with skin, particularly that of fingertips.
  • The visual acuity requirements :
  • The worker is required to have close visual acuity to perform an activity such as : preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and / or operation of machines (including inspection); using measurement devices; and / or assembly or fabrication of parts at distances close to the eyes.
  • The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
  • The conditions the worker will be submitted to in this position :
  • The worker is subject to inside environmental conditions : Protection from weather conditions but not necessarily from temperature changes.
  • To take that next step in your career, and have an opportunity for additional growth, you will want to join our dynamic team. Fairchild Equipment, Inc. is recognized as the fastest growing company of its kind in the Midwest! Fairchild Equipment, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Apply now!

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    New Hire Trainer • Menomonee Falls, WI, US

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