Automotive Warranty Administrator

Job Description

Job Description

Automotive Warranty Administrator

Location :  Stateline CDJR – Mills Auto Group

About Us

At  Stateline CDJR , we don’t just fix cars — we create experiences. As part of the rapidly expanding  Mills Auto Group , our team is built on a foundation of passion, precision, and people. We’re driven to deliver the best for our customers and we’re looking for individuals who want to grow with us while making a real impact every single day.

Position Overview

Are you passionate about keeping things organized, accurate, and running smoothly behind the scenes? Stateline CDJR is looking for a  Warranty Administrator  who thrives in a fast-paced environment and takes pride in getting the details right. In this role, you’ll be the backbone of our warranty process—making sure every claim is submitted correctly, every dollar is accounted for, and every customer leaves knowing their vehicle was cared for the right way. You’ll work side-by-side with our service advisors, technicians, and managers to keep the department efficient, compliant, and profitable. If you love turning complex processes into seamless operations, this is your chance to make a big impact with a dealership that’s part of the growing Mills Auto Group.

What You’ll Do

Take ownership of the entire warranty claim process—from start to finish.

Review repair orders and make sure every detail is accurate, compliant, and ready to go.

Submit, track, and follow up on claims to ensure maximum reimbursement.

Work closely with advisors and technicians to keep communication clear and documentation complete.

Handle rejected claims like a pro—resolving issues quickly and keeping everything on track.

Stay on top of manufacturer updates, bulletins, and compliance rules.

Be the go-to person for warranty audits and ensure we’re always ready.

What We’re Looking For

Prior automotive warranty administration experience (CDJR / Stellantis background is a huge plus).

Sharp eye for detail and love for accuracy.

Confidence using dealership management systems (CDK, Reynolds, or similar).

Strong communication skills—you know how to work well across different teams.

Ability to stay cool under pressure and meet deadlines in a fast-moving environment.

Why Join Us?

Competitive pay plan based on experience.

Full benefits package including health, dental, and vision insurance.

401(k) with company match—because we invest in your future.

Paid time off and holidays so you can recharge.

Endless career growth opportunities across Mills Auto Group.

A dynamic, team-focused culture where your work truly matters.

How to Apply

Ready to bring your skills to a team that values accuracy, accountability, and energy? Apply today and join  Stateline CDJR , where every detail counts and every employee plays a key role in our success.