UMC Record Assembly Technician

UMC Record Assembly Technician

PART I - General Job / Performance Information

Education and Experience

None specified

Environmental / Working Conditions

Inside environmental conditions; maintained consistent to the fullest extent possible.

Interaction with Other Departments and Other Relationships

None specified

Job Description

To provide excellent customer service in all tasks.

Responsibilities include but are not limited to : Answer phone lines courteously in accordance with departmental procedure; Assist physicians, all UMC staff, agencies and other customers with medical record retrieval, completion and review; Complete each step in the process of the medical chart such as pick up, prepping, scanning, quality control and validation; Complete Release of Information requests in accordance with laws and regulations governing the disclosure of protected health information : Understand and implement HIPAA in all situations; Analysis of charts to determine deficiencies; Any and all tasks related to the medical record. Meet quotas and quality standards set by the department

Required Licensures / Certifications / Registrations

None specified

Physical Capabilities

Primarily sitting and / or walking; some lifting of records; some pushing of carts; able to work on a computer for several hours.

Skills and Abilities

Demonstrate a knowledge of computers; Possess ability to communicate with UMC staff, physicians, and all other customers; Demonstrate appropriate telephone etiquette; Possess the ability to understand and follow procedures for medical record completion; Demonstrate the ability and willingness to adapt to ongoing change, i.e., process and / or schedule changes to accommodate the evolving needs of the department; Demonstrates effective use of all computer programs used in HIM; Demonstrates the ability to prep, scan, perform quality control and validate both inpatient and outpatient charts as well as loose work; Demonstrate the ability to shift from one task to another as assigned by the supervisor; Uses AIDET consistently when assisting customers.

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