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Systems Technician

Systems Technician

W3GlobalCanton, MA, US
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Overview

Join to apply for the Systems Technician role at W3Global

The Systems Technician is responsible for the installation, maintenance, and service of video surveillance, card access, alarm, tel / data, security, access control, and intrusion systems. This role supports both new installations and ongoing service of existing accounts, ensuring optimal system performance and client satisfaction.

Responsibilities

  • Install, configure, and maintain video surveillance, card access, alarm, tel / data, security, access control, and intrusion systems.
  • Service and troubleshoot existing client systems to ensure functionality and reliability.
  • Work with systems including VideoEdge, ExacqVision, and alarm systems from Bosch, DSC, and Honeywell.
  • Maintain detailed service records and documentation.
  • Collaborate with clients to provide technical support and guidance.
  • Travel within the assigned service territory to support installations and service calls.

Qualifications

  • Minimum Massachusetts "D" license required; Journeyman license preferred.
  • Proven experience with video surveillance, access control, alarm, tel / data, security, and intrusion systems.
  • Strong technical troubleshooting and problem-solving skills.
  • Ability to work independently and manage time effectively.
  • Excellent communication and customer service skills.
  • Willingness to travel throughout MA, ME, NH, RI, VT, and CT.

    • Preferred Skills

  • Hands-on experience with VideoEdge and ExacqVision systems.
  • Experience with Bosch, DSC, and Honeywell alarm systems.
  • Ability to work efficiently in the field and maintain client satisfaction.

    • Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Engineering and Information Technology

    • Industries

  • Staffing and Recruiting

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